Sr. Product Success Manager

TL;DR

Sr. Product Success Manager: Providing consultative support for innovative companies, guiding them to improve their software innovation. Focus on helping customers integrate software with existing tools and sharing best practices for strategy setting and prioritization.

Location: You can work from anywhere in New Zealand, North America, the United Kingdom, Ireland, Australia, or South Africa for this role.

Salary: $100,000 and $170,000

Company

hirify.global is the world's #1 product development software, helping more than 1 million product builders go from discovery to delivery and bring their strategy to life.

What you will do

• Guide large organizations as they improve how they innovate and build software.
• Deliver responsive customer service using proven frameworks.
• Guide customers from initial demo to active subscription, through procurement, legal, and security processes.
• Learn and share best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps.
• Help customers integrate software with their existing tools.
• Share customer feedback internally.

Requirements

• Six+ years' experience defining, managing, or launching new functionality at a growing software or technology company.
• Influenced or defined the detailed go-to-market process used to achieve product and business goals.
• Learned complex software applications and workflow methodologies.
• Written clear instructions to answer questions and explain best practices.
• Independently resolved hard challenges.

Culture & Benefits

• Cash-based compensation includes profit sharing.
• Medical, dental, and vision plans.
• Up to 200 hours of paid time off a year.
• Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning.
• Volunteer opportunities throughout the year.