Lead Advocacy Programs Manager (B2B SaaS)

Location: Remote, United States

Salary: $105,800–$150,750 base pay per year, plus potential performance-based bonus and restricted stock unit awards.

Company

hirify.global provides a workforce operating platform using workforce insights and people-first AI to help organizations build trust, improve productivity, and empower talent.

What you will do

• Define and execute the executive customer advocacy strategy in alignment with corporate, customer, and go-to-market priorities.
• Build scalable frameworks for identifying, engaging, nurturing, and activating executive advocates.
• Lead executive reference programs, advisory boards, leadership councils, roundtables, peer communities, and executive events.
• Partner with Sales, Customer Success, Account Management, Product, Marketing, and Executive Leadership to activate strategic customer relationships.
• Establish governance, processes, tools, and success metrics, and communicate program impact through customer and business outcome reporting.
• Improve advocacy strategy and participant experiences using data, feedback, and market insights.

Requirements

• 7+ years of experience in customer marketing, customer advocacy, executive engagement, customer success, strategic accounts, partnerships, or a related discipline.
• Experience building, scaling, or leading executive-level customer programs such as advisory boards, executive councils, peer communities, or reference programs.
• Ability to influence senior leaders and drive alignment across multiple functions without direct authority.
• Ability to connect relationship-focused initiatives to measurable business outcomes.
• Strong communication, stakeholder management, and executive presentation skills.
• Experience working independently in complex or ambiguous environments and driving initiatives from strategy through execution.

Nice to have

• Experience in B2B SaaS, HCM, HR technology, or enterprise software.
• Familiarity with customer advocacy platforms, CRM systems, and executive engagement tools.
• Experience supporting enterprise sales motions and executive relationship strategies.
• Knowledge of executive event strategy, peer networking programs, and customer communities.

Culture & Benefits

• Remote work in the United States with flexibility.
• Benefits and rewards are provided, with potential performance-based bonuses and restricted stock unit awards.
• Work is conducted cross-functionally with Customer Success, Sales, Product, Marketing, and Executive Leadership.
• hirify.global is an equal opportunity employer and participates in E-Verify.