Account Manager (SaaS)

Location: US Remote

Salary: $90K–$100K plus commission

Company

hirify.global provides technology-enabled and SaaS products for customers managed through post-sale account relationships.

What you will do

• Own commercial relationships and revenue outcomes for a portfolio of existing customers.
• Develop account strategies, lead business reviews, and build relationships with customer stakeholders, including executives.
• Drive renewals, expansions, cross-sell, and upsell opportunities from identification through close.
• Manage pipeline, opportunities, and monthly, quarterly, and annual forecasts in Salesforce and related tools.
• Communicate product value, support adoption and value realization, and stay current on product releases and training.
• Coordinate support, implementation, product, professional services, and other stakeholders on escalations, customer risks, billing, and contract inquiries.

Requirements

• Bachelor’s degree and 2–4 years of related experience in account management, sales, customer success, or a comparable customer-facing commercial role, or equivalent experience.
• Strong knowledge of consultative and value-based selling practices.
• Understanding of account planning, opportunity management, pipeline management, and forecasting.
• Working knowledge of SaaS or technology-enabled products and the ability to communicate product value to diverse customer stakeholders.
• Experience using CRM and sales enablement tools to manage customer relationships and revenue activities.
• Strong analytical, organizational, communication, and problem-solving skills, with the ability to manage multiple priorities in a dynamic environment.
• Ability to work independently, apply judgment, and handle complex or impactful work across diverse problem areas.

Culture & Benefits

• Remote work arrangement for the US.
• Full-time position with commission opportunities.
• Cross-functional collaboration with Sales, Customer Support, Product, Professional Services, Renewal, Deal Desk, Client Support, and CAP teams.