Account Manager (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: United States; candidates must be physically located in the Eastern Time Zone (EST). Candidates in the New York City metro area must work in-office 3 days per week; exceptional EST candidates may work remotely. Employment is authorized only in AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, and WA.
Base salary: $85,000–$100,000 USD per year, plus 50% variable compensation based on revenue targets.
Company
is an HR technology SaaS company developing an AI-powered enterprise people platform.
What you will do
- Identify and close upsell and cross-sell opportunities, generating new ARR across a portfolio of approximately 200 existing accounts.
- Research accounts, uncover business priorities, identify whitespace, and develop expansion opportunities.
- Own renewal processes, including value communication, negotiation, and securing renewals.
- Manage the full commercial sales cycle from discovery and solution positioning through stakeholder engagement, negotiation, and contract execution.
- Build consultative customer relationships and connect business goals with product value.
- Use MEDDPICC and CRM tools to manage complex opportunities, forecast pipeline, and coordinate with Customer Success Managers and Sales Engineers.
Requirements
- 2+ years of experience in SaaS or technology sales/account management; quota-carrying customer growth or expansion experience is preferred.
- Proven ownership of the full sales cycle from prospecting and opportunity creation through negotiation and closing.
- Experience managing portfolios of 150+ accounts or larger strategic accounts, prioritizing customer risk and growth opportunities.
- Demonstrated ability to identify whitespace and generate new ARR within an existing customer base.
- Strong discovery, consultative selling, negotiation, and closing skills.
- Confidence engaging diverse customer stakeholders and adapting communication in live conversations.
- Familiarity with structured sales methodologies such as MEDDPICC and CRM platforms such as Salesforce for pipeline management and revenue forecasting.
- Must be physically located in the Eastern Time Zone (EST).
- NYC metro candidates must be able to work in-office 3 days per week; candidates must reside in an authorized US state.
- Strong written and verbal communication, sales acumen, and a self-starter mindset suited to a fast-paced environment.
Nice to have
- Experience managing renewal cycles.
- Exposure to AI-enabled sales tools such as Gong Engage and LinkedIn Sales Navigator.
Culture & Benefits
- Permanent employment with competitive compensation, pre-IPO equity, and a 3% 401(k) company match.
- Medical, dental, and vision coverage from day one, plus a $1,920 annual wellness stipend and Headspace membership.
- Hybrid work in the NY metro area, with temporary work from anywhere for up to 2 months per year after 6 months.
- Paid time off, company holidays, four Bob Balance Days, and a birthday day off.
- Home office allowance, paid Social Impact days, social events, and a dog-friendly office.
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