Global Sales Program Manager (SMB Sales) (AI)

Location: San Francisco, United States; hybrid

Salary: $198K–$220K plus equity

Company

OpenAI is an AI research and deployment company developing general-purpose AI systems and products with a focus on safe deployment and broad human benefit.

What you will do

• Build and roll out outbound sales plays covering audience definition, targeting, messaging, outreach, qualification, and handoff.
• Launch pilots, establish baselines and goals, analyze qualified pipeline, conversion, revenue, and seller productivity, and recommend what to scale, improve, or stop.
• Coordinate regional vendor managers and vendor leaders, define ownership and milestones, and resolve execution blockers.
• Partner with Product, Pricing, RevOps, and Enablement to translate changes into practical seller guidance.
• Develop AI-enabled workflows for account research, seller preparation, quality checks, and reporting, validating quality before broader adoption.
• Document successful programs as repeatable playbooks and adapt them across regions using frontline feedback.

Requirements

• 3–6 years of direct experience managing sales programs or leading a sales team in a fast-paced technology, fintech, startup, or comparable environment.
• Hands-on outbound, SDR, or acquisition program experience with clear examples of programs built, performance measured, and improvements achieved.
• Strong program management skills, including turning ambiguous goals into practical plans, aligning teams, and following through on delivery.
• Commercial and analytical judgment, including diagnosing funnel performance and distinguishing activity from meaningful pipeline and revenue outcomes.
• Confidence collaborating across sales, operations, and product teams, clarifying decisions, and translating complexity into simple actions.
• Practical experience using AI to improve workflows and scale execution while maintaining quality.

Nice to have

• Experience managing vendors or outsourced sales teams.
• Background in sales program management, outbound or acquisition leadership, or hands-on sales team management.

Culture & Benefits

• Full-time hybrid position supporting global SMB sales teams.
• Equity is included in the compensation package.
• OpenAI is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities.
• Background checks are administered in accordance with applicable law, including applicable fair-chance requirements for US-based candidates.