Client Partner, Ads Solutions - Retail/E-Commerce

Location: Hybrid in San Francisco or New York City, United States

Salary: $239K–$273K annually, plus equity and commission.

Company

OpenAI is an AI research and deployment company developing and safely deploying general-purpose AI systems.

What you will do

• Prospect, qualify, and close advertising opportunities across retail and ecommerce.
• Own revenue targets, pipeline management, forecasting, and commercial strategy for an assigned advertiser portfolio.
• Build relationships with senior retail, ecommerce, marketing, merchandising, digital, customer-acquisition, and agency leaders.
• Create account plans and business cases connecting advertiser goals to measurable campaign outcomes and metrics such as return on ad spend, customer acquisition cost, average order value, and customer lifetime value.
• Identify opportunities around seasonal shopping periods, product launches, promotional events, and category moments.
• Structure and negotiate complex agreements, coordinate campaign objectives and measurement with Customer Success and measurement stakeholders, and collaborate with Product, Marketing, Policy, and Operations on complex deals and future advertising solutions.

Requirements

• Significant experience in digital advertising sales, partnerships, or business development serving retail and ecommerce advertisers.
• Strong relationships with decision-makers at omnichannel retailers, online marketplaces, direct-to-consumer brands, or their agency partners.
• Proven success owning revenue targets and closing complex advertising or commercial deals.
• Understanding of retail and ecommerce customer journeys, seasonality, merchandising priorities, and online-to-store relationships.
• Ability to discuss performance metrics, attribution, incrementality, and tradeoffs between acquisition, retention, and profitability.
• Ability to translate advertiser objectives into business cases and measurable partnership strategies.
• Strong consultative selling, negotiation, and executive communication skills.
• Ability to navigate complex organizations and collaborate across commercial, technical, and measurement teams.
• Ability to operate in ambiguous, fast-changing environments and help shape a new advertising platform while maintaining high standards for user trust.

Culture & Benefits

• Full-time employment in a hybrid work environment.
• Compensation includes equity and commission in addition to salary.
• Work is grounded in user trust, platform integrity, safety, and responsible AI deployment.
• OpenAI is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities.
• Background checks are administered in accordance with applicable law.