Technical Program Manager (AI)

Location: Hybrid in Nashville, TN, or remote within the United States; minimal travel of less than 10% for onsite meetings.

Salary: $89,637–$120,000 annually.

Company

hirify.global provides healthcare workforce solutions through learning, clinical development, credentialing, scheduling, and related SaaS applications.

What you will do

• Own integrated program plans, milestones, dependency maps, delivery commitments, and release readiness across product teams, shared platforms, and partner groups.
• Identify and resolve technical dependencies, sequencing conflicts, platform constraints, delivery risks, and issues before they cause delays.
• Pull delivery data from Azure DevOps and other systems, query Snowflake, and build operational analytics and dashboards for program progress, risk, capacity, and portfolio health.
• Provide leadership and executive sponsors with decision-ready reporting, prioritized actions, trade-offs, and recommendations.
• Use Claude, ChatGPT, Copilot, low-code tools, and existing platforms to streamline reporting, meeting summaries, backlog triage, documentation, and repetitive operational work.
• Coordinate roadmaps, facilitate alignment sessions, document decisions, and influence teams without direct authority.

Requirements

• At least 3 years of experience in program management, product management, technical project management, or a similar role on software products.
• Hands-on, everyday use of AI tools such as Claude, ChatGPT, or similar, with examples of improving individual or team efficiency.
• Technical fluency with APIs, system architecture, and shared platforms sufficient to follow engineering discussions, assess cross-team impact, and identify delivery risk.
• Working SQL skills, including queries in Snowflake or a comparable cloud data warehouse.
• Experience with Agile delivery frameworks and tools such as Azure DevOps or Jira.
• Experience coordinating multiple teams that are not directly managed, including teams with competing priorities.
• Clear written and verbal communication and strong facilitation skills, including presentations to large or senior audiences.

Nice to have

• Experience with platform modernization, shared services, or consolidating multiple applications onto a common platform.
• Experience building adopted prototypes, internal tools, automations, AI-assisted workflows, dashboards, or operational analytics using Sigma, Power BI, Tableau, or similar tools.
• Experience working with external development or vendor partners.
• Background in healthcare, SaaS, or another regulated industry.
• Degree in Information Systems, Computer Science, or a related field.

Culture & Benefits

• Mission-oriented work focused on healthcare technology and improving care outcomes.
• Work-from-home flexibility, hybrid collaboration, paid time off, and support for work-life integration.
• Medical, dental, vision, life, disability, bridge, critical illness, accident, pet, legal, and identity protection insurance options.
• Parental leave, 401k and Roth plans, flexible spending and health savings accounts, employee assistance, and fitness reimbursement.
• Inclusive, collaborative, values-forward environment with career growth, continuous learning, wellness programs, and volunteer time off.