Lead Technical Program Manager (Healthcare)

Location: Remote-first within the United States; approximately 5% travel, including possible travel to Boston, MA for new-hire onboarding, team meetings, and company events.

Salary: $116,000–$125,000 annually, plus benefits and bonus.

Company

hirify.global provides a clinical intelligence platform and agentic AI-powered healthcare solutions that connect health plans and providers across authorization, payment accuracy, and care delivery.

What you will do

• Serve as scrum master and internal program owner for 2–3 concurrent customer software implementations from planning through delivery and go-live.
• Own Jira-based delivery schedules, technical scope, build details, milestones, and timelines.
• Coordinate daily work across engineering, solution architecture, field delivery, QA, analysts, product, design, data, and technical services.
• Run daily standups and track blockers, dependencies, risks, assumptions, issues, and timeline threats.
• Define repeatable development and operational task patterns and maintain implementation documentation in Confluence.
• Partner with product and engineering management on metrics reporting, bug management, dashboards, release notes, and Jira workflow standardization.

Requirements

• 4+ years as a product, program, or project manager in software, including implementation or product-launch experience and cross-functional delivery across product, engineering, and client-facing teams.
• Expertise with Jira and agile methodologies, including the ability to recommend tooling or plugins that provide a clear source of truth for status, risks, and blockers.
• Background in healthcare, health-tech, or complex B2B SaaS implementations.
• Ability to read engineering scope, design details, and estimates to sequence work and manage timelines.
• Strong communication skills for simplifying complexity for technical and non-technical audiences.
• Strong organizational skills for managing multiple concurrent workstreams.

Nice to have

• Experience with health plans and utilization management.
• Experience with Jira Project Administrator, Jellyfish, or Monday.com.
• Experience using AI automation or Claude for repeatable technical setup tasks such as SFTP and SSO coordination.

Culture & Benefits

• Fully remote opportunity with approximately 5% travel.
• Medical, dental, vision, life, disability insurance, Employee Assistance Program, flexible spending account, and health savings account.
• 401(k) retirement plan with company match.
• Flexible time off and company holidays.
• Up to 14 weeks of paid parental leave and pet insurance.
• Supportive, growth-oriented, empathetic, candid, and inclusive work environment.

Hiring process

• Preliminary phone screening with Talent Acquisition.
• Interview with the hiring manager including a case study.
• Behavioral interview(s).