Premium Client Manager (Spanish) (Fintech)

Location: Frankfurt am Main, Germany

Company

hirify.global is a publicly traded FTSE 100 fintech company operating mobile, web, and desktop platforms for trading shares, leveraged products, futures and options, and crypto.

What you will do

• Build and grow a dedicated portfolio of high-value traders and investors, driving revenue, retention, activity, and client lifetime value.
• Identify cross-sell and up-sell opportunities, deliver product demos and webinars, and increase product adoption.
• Develop personalised, multi-channel engagement strategies and provide market insights for sophisticated clients.
• Reactivate dormant clients, manage offers and event invitations, and maintain long-term, trust-based relationships.
• Resolve complex client issues with Customer Support, dealing, credit, payments, and other teams.
• Record client information and feedback in Salesforce while maintaining compliance and accurate records.

Requirements

• Business-level Spanish and multilingual fluency are mandatory.
• At least 2 years of premium client management experience within financial services, including expertise in leveraged trading products such as CFDs, forex, or derivatives.
• Proven experience managing high-net-worth client relationships and delivering measurable revenue generation and client retention results.
• Experience working in regulated financial environments.
• Revenue-focused mindset with the ability to meet or exceed challenging targets and KPIs.
• Consultative selling, discovery questioning, solution positioning, commercial acumen, and analytical client profiling skills.
• Exceptional communication, organisation, self-motivation, resilience, and the ability to work under pressure.
• Strict compliance and attention to detail in client interactions, records, and bookings.

Nice to have

• Ability to bring an existing client network.

Culture & Benefits

• Permanent, full-time employment aligned with IG Europe values of Clarity, Pace, and Ownership.
• Balanced focus on results, client and colleague respect, integrity, initiative, and collaborative problem solving.
• Base salary with a performance-based commission structure for new client acquisition.
• Quarterly bonus linked to performance against targets and individual KPIs.
• Comprehensive benefits package.