Enterprise Account Manager (German-speaking)

Location: Berlin, Germany; hybrid, with in-person work three days per week and residence within commuting distance of a hirify.global hub required.

Company

hirify.global is a travel and spend management platform that automates business travel bookings, expenses, invoice processing, and related operational work.

What you will do

• Own and develop a portfolio of enterprise accounts, building relationships with decision-makers and executive sponsors.
• Identify and execute upsell and cross-sell opportunities across the hirify.global and Yokoy product suite.
• Deliver data-driven Strategic Business Reviews and translate travel and spend analytics into ROI recommendations.
• Advise clients on platform best practices and the combined travel and spend management ecosystem.
• Represent customer needs internally while collaborating with Product, Support, and Onboarding teams.
• Resolve complex operational and technical challenges proactively to support long-term retention.

Requirements

• German: native or near-native fluency required.
• English: professional fluency required; English is the official office language.
• Proven experience in Enterprise Account Management or Customer Success, preferably in SaaS, FinTech, or TravelTech.
• Consistent success exceeding expansion and retention targets.
• Ability to present to, negotiate with, and advise C-level executives.
• Strong analytical, strategic, collaborative, and cross-functional communication skills.

Nice to have

• Experience with enterprise travel and spend management platforms.
• Experience with the Yokoy product ecosystem.

Culture & Benefits

• IRL-first working model with collaboration in person three days per week.
• 30 days of annual leave plus public holidays.
• Choice of a gym membership or BVG public transport ticket.
• Equity, wellbeing support, flexible compensation, and 17 weeks of paid parental leave.
• Up to 20 Work From Anywhere days annually and a paid four-week sabbatical after five years.
• Relocation support may be available for certain roles to help employees move to a hirify.global hub.

Hiring process

• Talent Acquisition interview, followed by a Hiring Manager interview.
• Virtual assessment interview and Values interview.