Renewal Manager, Commercial (Cybersecurity)

Location: United States — Remote

Pay Range: Up to $167,000 70/30 OTE

Company

hirify.global provides hardened, secure, and production-ready builds of open source software used by engineers and AI agents, helping organizations build faster, stay compliant, and reduce risk.

What you will do

• Own the end-to-end renewal process for a portfolio of commercial customers, from proactive planning and outreach through negotiation and close.
• Generate renewal quotes, lead pricing and contract negotiations, and coordinate with Finance, Legal, and Deal Desk on contract execution.
• Maintain accurate CRM renewal data, including forecasts, risks, and renewal status.
• Identify renewal risks, mitigate churn, and improve gross retention through cross-functional collaboration.
• Develop and refine renewal playbooks and operating processes to improve efficiency and on-time renewal rates.

Requirements

• 2+ years of experience in B2B SaaS renewals, customer success, account management, or sales, including direct ownership of customer contracts and commercial conversations.
• Proven ability to drive predictable renewals and deliver against gross retention targets.
• Experience negotiating pricing and contract terms while maintaining strong customer relationships.
• Strong project management and organizational skills, with the ability to manage multiple renewal cycles simultaneously.
• Ability to generate quotes, prepare order forms, and maintain CRM hygiene; Salesforce experience is preferred within this requirement.
• Ability to collaborate with technical and non-technical stakeholders.
• High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset.
• Ability to operate autonomously in a fast-paced, evolving environment and improve processes as needed.

Nice to have

• Experience in a high-growth or early-stage startup environment.
• Familiarity with security, DevSecOps, or developer-focused products.
• Passion for technology and cybersecurity.

Culture & Benefits

• Remote-first culture with team meetups, bi-annual destination summits, and a monthly coworking, phone, and internet stipend.
• Stock options upon hire and promotion, with participation in secondary offerings and a 10-year exercise period.
• 100% covered health, vision, and dental insurance premiums for employees and dependents.
• Flexible time off.
• Paid parental leave of 18 weeks for birthing parents and 12 weeks for non-birthing parents.