Channel Account Manager I (Cybersecurity)

Location: Remote Australia

Compensation: $96,000 AUD base salary with on-target earnings of $160,000 AUD, plus equity.

Company

hirify.global is a remote-first cybersecurity product company founded by former NSA cyber operators. It builds in-house technology backed by a 24/7 human-led Security Operations Center to protect businesses of all sizes.

What you will do

• Advise partners and customers on solutions that improve satisfaction, hirify.global adoption, and measurable business value.
• Own and grow relationships with multiple contacts across assigned customer organizations.
• Drive renewals, retention, and expansion opportunities, including upsell and cross-sell motions.
• Collaborate with Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience.
• Maintain accurate CRM records, document customer activity, and keep opportunities moving forward.
• Use AI tools to prepare for partner meetings, summarize calls, and stay organized.

Requirements

• 2+ years of experience in account management, direct customer sales, or a similar post-sales or commercial role.
• Strong experience in SaaS, preferably in the cybersecurity industry.
• Experience with Salesforce or a similar CRM platform.
• Ability to manage multiple stakeholders, maintain momentum on renewals and expansion conversations, and communicate clearly with internal and external teams.
• Strong bias to action and ability to execute efficiently and effectively.
• Commercial curiosity, sound judgment, and confidence building relationships with customers and partners.

Culture & Benefits

• Fully remote work in Australia.
• At least one annual trip to the US for Summer Summit, plus additional local events in Australia.
• $800 AUD reimbursement for a new-starter home office setup.
• 12 weeks of paid parental leave for primary and secondary carers.
• Monthly digital allowance of $185 AUD and home office technology stipend of $40 AUD.
• Subsidized private health insurance, stock options for all full-time employees, and access to BetterUp coaching and professional development.

Hiring process

• AI tools may assist with resume screening, skills assessment, and candidate matching; final hiring decisions remain with human recruiters.
• Reasonable accommodation requests for the application, interview, testing, or selection process should be sent to accommodations@hirify.globallabs.com.