Head of Solution Engineering, Americas (SaaS)

Location: San Mateo, CA, United States; hybrid

Base salary: USD 255,000–320,000 annually, plus eligible variable compensation; bonus/equity available.

Company

hirify.global builds uncomplicated, enterprise-grade service software for customer and employee experiences, using AI to reduce friction and improve organizational productivity.

What you will do

• Lead and scale the Solution Engineering function across multiple regions or business segments.
• Translate business objectives into scalable execution plans and lead organizational change.
• Establish customer-focused goals and use feedback to influence product and go-to-market strategy.
• Develop leaders, managers, and elite individual contributors while building succession pipelines.
• Partner with Sales to drive account expansion, revenue growth, and customer success through consultative pre-sales engagement.
• Use AI and automation pragmatically to improve productivity, eliminate low-value work, and increase capacity for strategic customer engagement.

Requirements

• Extensive experience leading Solution Engineering or Solution Consulting organizations in high-growth SaaS environments.
• Proven success leading leaders of leaders, frontline managers, and elite individual contributors across multiple regions or business segments.
• Strong technical aptitude with exceptional business and financial acumen.
• Ability to engage credibly with executive buyers and technical stakeholders.
• Deep partnership with Sales leadership to support account expansion, revenue growth, and customer success.
• Track record of building resilient, high-performing organizations with strong employee engagement and industry-leading talent retention.
• Collaborative leadership style with inclusive management, clear communication, practical problem-solving, and a focus on team development.

Culture & Benefits

• Culture of trust, accountability, continuous learning, inclusion, and continuous improvement.
• Flexible thinking and opportunities for career growth.
• People-first approach focused on developing talent and building high-performing teams.
• Equal-opportunity workplace welcoming diverse backgrounds, genders, sexual orientations, religions, and ethnicities.
• Variable compensation eligibility in addition to base salary; bonus and equity available.