Account Manager (Fintech)

Location: London, England, United Kingdom; hybrid work with two days per week in the office

Company

hirify.global provides AI-driven financial crime risk data and detection technology for fintechs, banks, payment providers, and other financial institutions.

What you will do

• Manage a portfolio of B2B SaaS accounts with a focus on gross retention and net expansion.
• Build multi-threaded relationships with C-level executives, compliance leads, and risk officers.
• Qualify expansion opportunities, lead commercial negotiations, and close upsell and cross-sell deals against quarterly quotas.
• Demonstrate customer ROI and position the platform as a mission-critical part of client technology stacks.
• Represent customer needs internally and provide feedback to Product and Strategy teams.
• Share account management best practices and support the development of other AMs.

Requirements

• At least 2 years of experience in Account Management or Customer Success with a commercial quota, specifically in B2B SaaS.
• Understanding of value-based selling and the ability to connect customer pain points with new product features.
• Structured approach to account and pipeline management, such as MEDDICC, Sandler, or Challenger.
• Ability to identify expansion opportunities and navigate renewal negotiations.
• Ability to work in a fast-paced environment and build processes as the company scales.
• Ability to collaborate cross-functionally with Sales, Support, and Product teams.

Nice to have

• Experience in RegTech, Fintech, or cloud solutions for financial services.

Culture & Benefits

• Hybrid work requiring two office days per week in London.
• Unlimited time off and enhanced parental leave and childcare benefits.
• Equity participation, life insurance, medical coverage through BUPA, and pension contributions through The People's Pension.
• Annual learning budget and home office budget.
• Career development opportunities and a planned path toward Account Management leadership roles.