Account Manager - Arabic Speaker / Malayalam Speaker

Location: Abu Dhabi, UAE; must be living in or willing to relocate to Abu Dhabi

Company

hirify.global is a local delivery platform and part of Delivery Hero, serving customers across MENA and operating in more than 70 countries.

What you will do

• Build and maintain long-term relationships with restaurant and vendor partners, supporting satisfaction and retention.
• Analyze sales, operational, and engagement data to identify improvements in menu performance, pricing, promotions, and delivery logistics.
• Provide actionable recommendations and conduct business reviews focused on results, opportunities, and growth plans.
• Identify account growth opportunities, including upselling, cross-promotions, content optimization, and marketing campaigns.
• Collaborate with Marketing, Logistics, and Operations on onboarding, campaign execution, partner needs, and issue resolution.
• Negotiate and renew commercial agreements and ensure compliance with service-level and operational standards.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• 2–5 years of experience in Account Management, Sales, or Partner Success.
• Strong analytical skills and comfort using data dashboards and Excel or Google Sheets.
• Must be living in or willing to relocate to Abu Dhabi.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-first mindset focused on delivering value to partners.
• Ability to work independently as a self-starter in a fast-paced environment.
• Arabic speaker or Malayalam speaker.

Nice to have

• Experience in food tech, FMCG, or e-commerce.

Culture & Benefits

• Sponsored healthcare and gym memberships.
• Professional and personal development and recognition opportunities.
• Diverse and inclusive environment with colleagues from across the globe.
• Company events, cultural outings, and sports activities.
• Fresh fruit, coffee lounges, and wellness rooms.