Salesforce Marketing Cloud Specialist

Location: Remote from Brazil; Brazil is mandatory.

Company

CI&T helps large enterprises transform through AI deployment, application modernization, Data & AI, Martech, and technology-integrated business solutions.

What you will do

• Develop and deploy Salesforce Marketing Cloud campaigns, journeys, automations, and lifecycle communications across email, WhatsApp, and landing pages.
• Build responsive and dynamic templates using AMPscript, HTML/CSS, and SSJS.
• Configure and manage Journey Builder, Automation Studio, Email Studio, Content Builder, Mobile Studio, Contact Builder, and audience creation.
• Create segmentation and personalization strategies, SQL queries, Data Extensions, and API integrations.
• Monitor deliverability, domain and IP reputation, campaign performance, and communication trends.
• Troubleshoot and document campaign, automation, and integration issues; collaborate with architects, business analysts, and administrators on the full communication lifecycle.

Requirements

• Bachelor’s degree in IT, Computer Science, or a similar field, with at least 3 years of Salesforce Marketing Cloud experience.
• Thorough knowledge of Salesforce Marketing Cloud and core email marketing and automation concepts.
• Proficiency in moderately complex SQL queries.
• Knowledge of HTML, CSS, SSJS, and AMPscript for email development.
• Strong background in communication testing and understanding of Salesforce marketing automation best practices.
• Ability to work independently and take ownership in a geographically distributed team.
• Excellent written and verbal communication skills in English and Portuguese are mandatory.

Nice to have

• Salesforce Marketing Cloud or other Salesforce certifications.
• Experience with Mobile SDK.

Culture & Benefits

• Health and dental insurance, life insurance, meal and food allowance, and childcare assistance.
• Extended paternity leave, profit sharing and results participation, and wellness partnerships.
• Continuous learning through CI&T University, online learning platforms, and a language learning platform.
• Inclusion support, accessibility assistance during selection, health and well-being specialists, and affinity groups.