CRM Specialist (Salesforce Marketing Cloud)

Location: Remote within the United States; remote options are available outside the Charlotte area, with priority given to talent in the greater Charlotte area.

Company

hirify.global provides fast, reliable fiber-optic internet and customer connectivity services across twenty states in the Midwest and South.

What you will do

• Build customized customer journeys in Salesforce Marketing Cloud using database management and data extensions.
• Optimize Salesforce reports and automations to monitor and improve KPIs.
• Optimize the email platform, including inbox deliverability, data feeds, and mobile metrics.
• Set up, schedule, test, tag, and deploy one-time, recurring, triggered, and dynamic content-driven email campaigns.
• Complete technical production and deployment activities across Salesforce Marketing Cloud and other key MarTech solutions.

Requirements

• 2+ years of Salesforce Marketing Cloud development and administration experience.
• Strong business acumen and excellent written and oral communication skills.
• Ability to manage multiple projects through prioritization, planning, and task delegation.
• Track record of delivering results in a high-energy, fast-paced environment.
• Ability to work across both long-term strategic and short-term tactical scopes.

Nice to have

• Salesforce Marketing Cloud certification.
• Bachelor’s degree in Business Administration, Marketing, or a related field.

Culture & Benefits

• Remote, hybrid, office, and field-based arrangements are designated according to the position, business needs, and individual circumstances; this role is designated remote.
• Competitive compensation and comprehensive benefits.
• Medical, dental, vision, and life insurance; employee assistance program; 401(k) plan with company match; and voluntary benefits.
• Paid time off programs supporting physical, emotional, and financial wellness.
• Commitment to diversity, equity, inclusion, and equal employment opportunity.