Sales Team Lead (Automotive)

Location: Hybrid, based in the Porto office, with a minimum of three days a week on site. The role follows a 40-hour Thursday-to-Monday schedule between 9am and 7pm, including every Saturday and Sunday; Tuesdays and Wednesdays are days off. The combined role launches on Monday 4 January 2027.

Company

hirify.global Group operates automotive brands and an online car-changing destination, helping customers buy and sell cars through services including daily online auctions.

What you will do

• Lead, coach and manage Porto Sales Consultants against daily, weekly and monthly listing and sales targets.
• Run 1:1s, huddles, onboarding and development plans, while identifying future talent and building succession.
• Own team KPIs including call volumes, contact cadences, listings, sales, conversion and cancellations; use data to identify gaps and manage improvement.
• Coach discovery, listing quality, pricing, objection handling and negotiation; listen to and score calls against the quality scorecard.
• Handle escalations and complex sellers, step onto calls when needed, and ensure honest, market-based advice and a strong customer experience.
• Manage shifts, weekend rotas, absence and holidays; report performance, support hiring, and share operational insight to improve processes, tools and seller experience.

Requirements

• Experience leading or supervising a team in a target-driven sales or contact centre environment.
• Strong personal sales track record, ideally against revenue or volume targets, with credibility on the phones.
• Confident coaching skills, including call listening, clear feedback and individual development plans.
• Comfort using data and dashboards to manage performance and identify trends early.
• Experience managing underperformance and conducting difficult conversations fairly and constructively.
• Strong negotiation and objection-handling skills that can be taught to others.
• Excellent written and verbal English communication required, including the ability to build rapport with UK sellers.
• Strong organisation for managing rotas, cover and competing priorities; a calm, hands-on approach to escalations and high customer-experience standards.
• Flexibility to work weekends is required.

Nice to have

• Enthusiasm for the automotive industry.

Culture & Benefits

• Hybrid working with a minimum of three office days per week.
• Competitive salary, matched pension contributions, share options, private healthcare, life assurance and eyecare vouchers.
• 28 days of annual leave plus bank holidays, enhanced anniversary leave, wedding and moving-house days, and the option to buy three additional days.
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies, plus childcare support.
• Work from abroad for one month, home office allowance of up to £500/€550, learning and development budget, coaching and social events.

Hiring process

• Four stages: Talent Screen, Peer Interview, Task & Hiring Manager Interview, and Values Interview.