Head of Account Management (B2B SaaS)

Location: Lisbon, Portugal (hybrid model)

Company

hirify.global is an AI-driven B2B SaaS company providing expense management and accounts payable solutions for finance teams, serving more than 10,000 clients and 1 million users worldwide.

What you will do

• Lead, coach, develop, recruit, and retain a team of five international Account Managers.
• Own upsell and cross-sell targets and contribute to Expansion ARR across Expense and Accounts Payable.
• Build structured expansion motions, account plans, enablement, and competitive positioning to increase adoption, users, entities, regions, and product penetration.
• Lead growth strategies and complex expansion deals for large, multi-entity, multi-country enterprise accounts while building relationships with CFOs, Finance Directors, and Procurement stakeholders.
• Manage expansion pipelines, Salesforce forecasts, renewal negotiations, processes, tooling, and handovers with RevOps.
• Collaborate with Customer Success, Sales, Partnerships, Marketing, Product, Legal, Finance, and RevOps, bringing customer feedback into product decisions.

Requirements

• At least 4 years of experience in SaaS enterprise sales or account management, including the relevant domain experience.
• At least 2 years of experience managing a sales team of at least five people.
• Proven success driving expansion revenue through cross-selling a multi-product portfolio.
• Hands-on experience closing complex enterprise deals and managing international markets.
• Strong knowledge of structured sales processes such as MEDDIC and Salesforce.
• Analytical, hands-on, collaborative approach with the ability to translate data into action.
• Excellent executive communication and negotiation skills.
• Ability to operate and adapt in a fast-changing, high-growth environment.
• Fluent English required.

Nice to have

• Experience with Benelux, DACH, or UK markets.
• German and/or Dutch language skills.

Culture & Benefits

• Hybrid work policy with flexibility to choose where work is most effective.
• Permanent contract with a competitive salary and benefits package, including €9 daily meal vouchers.
• International mobility program allowing temporary relocation to a country with a hirify.global office.
• Professional freedom, flexible work environment, training, coaching, and upskilling programs.
• International team, company and team events, onboarding program, and free Portuguese language classes.