Graduate Program Coordinator

Location: Commerce, Texas, United States; full-time, onsite staff position.

Company

East Texas A&M University is a public university with more than 140 degree programs, graduate and online offerings, and a focus on academic excellence, research, and student success.

What you will do

• Administer and coordinate graduate academic programs and student records for master's, specialist, and certificate programs.
• Review degree plans, academic actions, appeals, reinstatement requests, petitions, and complex student cases for policy compliance.
• Interpret graduate policies and degree requirements and recommend resolutions to students, faculty, administrators, academic departments, and Graduate School leadership.
• Review scholarship and funding requests, assess eligibility, identify exceptions, and recommend awards-related actions.
• Monitor Banner, DegreeWorks, and related reports, correct record discrepancies, and maintain graduate documentation in accordance with records policies.
• Cross-train colleagues, share current activities, support team problem-solving, and supervise student workers.

Requirements

• Bachelor's degree or an equivalent combination of education and experience.
• Two years of related experience.
• Knowledge of word-processing, spreadsheet, and database applications.
• Verbal and written communication skills.
• Ability to multitask and work cooperatively with others.
• Employment is contingent on credential verification and completion of a criminal history investigation.

Nice to have

• Master's degree.
• Knowledge of university procedures, THECB regulations, and Southern Association criteria.
• Knowledge of imaging applications, DegreeWorks, and WebFocus.

Culture & Benefits

• Employee tuition assistance for master's and doctoral programs.
• Health, dental, vision, life, and long-term disability insurance; the university contributes to health and basic life insurance premiums.
• 12–15 paid annual holidays, paid sick leave, and vacation accrued monthly.
• Automatic enrollment in the Teacher Retirement System of Texas, with optional additional retirement plans.
• Physical wellness programs, wellness release time for eligible employees, and access to research opportunities at an R2 research institution.

Hiring process

• Submit the application electronically through the Texas A&M Online Employment Services website.
• Required documents: cover letter, resume/CV, three professional references with complete contact information, and transcripts. Unofficial transcripts are accepted initially; official transcripts are required after acceptance of a verbal offer.
• Applications may be excluded if incomplete or improperly submitted. Applicants who need immigration sponsorship should consult private immigration counsel because the university will not pay the stated H-1B petition fee and a Texas H-1B filing moratorium may affect eligibility.