Director, Event Services

Location: Laredo, Texas, United States; on-campus, face-to-face work with a regular campus attendance schedule required

Company

Texas A&M International University is a higher education institution within the Texas A&M University System.

What you will do

• Direct the Community Relations and Special Events department, establishing its goals, policies, agendas, implementation strategies, and strategic plans.
• Lead community relations, special events, event services, marketing, and public relations activities.
• Plan and execute high-profile university events, including presidential functions, donor recognition and stewardship events, institutional ceremonies, and advancement activities.
• Supervise and mentor departmental leadership and staff while setting performance standards and accountabilities.
• Manage department budgets and fiscal operations, including event invoicing, billing, contract review, payment tracking, account reconciliation, and discrepancy resolution.
• Increase external use of university event facilities through rental opportunities, community partnerships, marketing, and revenue-generating activities.

Requirements

• Bachelor’s degree in an applicable field.
• At least ten years of related experience; an equivalent combination of education and experience may be considered.
• Knowledge of word processing, spreadsheet, and database applications.
• Ability to multitask and work cooperatively with others.
• Strong organizational skills and effective verbal and written communication skills.
• Ability to manage multiple projects and events simultaneously, prioritize competing demands, meet deadlines, maintain high service standards, communicate effectively, provide exceptional customer service, and build relationships with diverse stakeholders.
• Evening and/or weekend hours, travel, on-campus face-to-face interactions, and regular attendance on campus and in the workplace are required.
• The position generally supervises employees.

Nice to have

• Budget management experience involving forecasting, revenue tracking, expense control, and financial reporting.
• Five or more years of professional event management and logistics experience, including planning special events and coordinating volunteers.
• Experience supervising and developing event staff, student workers, volunteers, and vendor partners.
• Strong contract negotiation and vendor management experience covering catering, audiovisual, venue, transportation, and entertainment services.
• Proficiency with event management software, registration platforms, CRM systems, and Microsoft Office Suite.
• Experience in higher education, nonprofit organizations, convention centers, hospitality, or related service industries.

Culture & Benefits

• Work in a university department serving internal stakeholders, community partners, event clients, and external organizations.
• General office environment with reasonable accommodations available for qualified individuals with disabilities.
• All positions are security-sensitive and require a criminal history investigation and institutional verification of credentials and other required information.
• Employment is subject to completion of the institution’s credential and background-check procedures.

Hiring process

• Submit the application, requested information, documents, and materials in one submission; changes or additional documents cannot be added after submission.
• Include a resume, cover letter, three professional references with full contact information, and unofficial transcripts if required.