People Operations Partner (Healthcare)

Location: Pittsburgh, PA, United States

Expected full-time base salary: $100,000–$120,000 per year, with potential equity, paid time off, and benefits.

Company

hirify.global provides specialty medication dispensing technology and pharmacist and care coordinator support to help clinics improve access to treatment for patients with chronic illnesses.

What you will do

• Partner with assigned teams and managers, including hourly and salaried Clinical Operations groups.
• Coach managers on performance conversations, feedback, team changes, employee relations, promotions, and leadership discussions.
• Lead onsite orientation and coordinate first-week plans, communications, IT support, Training, and timekeeping setup.
• Support the annual performance review cycle in Lattice, leave and accommodation processes, and employee offboarding.
• Coordinate employee lifecycle changes with HR Operations, Corporate Operations, IT, Payroll, and Benefits.
• Improve documentation, FAQs, communications, and People processes using employee feedback and operational data.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field.
• 4+ years of experience in HR business partnering, People Operations, or HR generalist roles, ideally in a fast-growing company.
• Experience supporting hourly or shift-based workforces and employees across multiple states and work settings.
• Experience with leave administration, workplace accommodations, employee relations, and progressive discipline.
• Hands-on experience with an HRIS and performance management tools, with Lattice preferred; strong data management and audit-readiness skills.
• Working knowledge of Google Drive tools and AI tools such as Claude.
• Excellent judgment and discretion with confidential information, plus clear written and verbal communication with employees at every level.
• Strong knowledge of labor laws and HR compliance standards, particularly for healthcare and non-exempt labor categories.
• Exceptional interpersonal, consultative, and communication skills; ability to influence and build relationships at all levels.
• Agile, hands-on, solutions-oriented approach with a bias for action and comfort balancing strategic and detailed operational work.

Nice to have

• Healthcare, pharmacy, or clinical operations experience.
• Experience working in a startup or high-growth environment.
• Experience supporting frontline leaders and distributed teams.

Culture & Benefits

• Remote-first company, while this role includes onsite orientation and the position is associated with Pittsburgh, PA.
• Flexible work hours and flexible paid time off.
• Generous parental leave and comprehensive healthcare, vision, and dental benefits.
• Competitive salary and equity stake.
• Culture focused on open communication, learning from failure, inclusion, collaboration, and openness to new ideas.