Business Program Manager (Hospitality)

Location: Australia, remote

Company

hirify.global provides an all-in-one SaaS platform that helps hospitality businesses automate, optimize, and scale operations. The platform integrates with more than 150 industry partners and supports property managers worldwide.

What you will do

• Drive commercial adoption of hirify.global Agent Hub and other premium products through upselling and cross-selling to existing customers.
• Generate and qualify opportunities through outbound activities, inbound leads, customer campaigns, consultations, webinars, and group demonstrations.
• Manage the full sales process from initial engagement and qualification through demonstrations, pricing discussions, negotiation, and closing.
• Prioritize the sales pipeline, maintain accurate Salesforce records, manage quotes and pricing documentation, and achieve monthly sales targets.
• Partner with Customer Success, Sales, Marketing, Product, and Community teams on account strategies, campaigns, go-to-market activities, and product feedback.
• Educate customers on product capabilities, use cases, pricing, revenue management, and operational benefits.

Requirements

• At least 2 years of experience in Sales, Business Development, Customer Success, Account Management, or another client-facing commercial role.
• Demonstrated ability to identify commercial opportunities, drive upsells, influence purchasing decisions, and achieve sales targets.
• Strong communication and interpersonal skills, with the ability to build customer relationships and engage audiences effectively.
• Experience conducting product demonstrations, customer consultations, webinars, or presentations.
• Proactive, self-starting approach with the ability to generate opportunities independently and manage a sales pipeline.
• Experience with Salesforce or another CRM system.
• Excellent verbal and written English communication skills.

Nice to have

• Experience in the short-term rental, vacation rental, or hospitality industry.
• Knowledge of pricing strategies, revenue management, or property management software.
• Experience driving product adoption through customer education, webinars, or targeted campaigns.
• Previous SaaS sales or software solutions sales experience.

Culture & Benefits

• Remote position based in Australia.
• Work in a global startup with more than 900 employees across 16 countries.
• Collaborate in a cross-functional, impact-driven hospitality technology environment.
• Equal employment opportunities are provided regardless of protected personal characteristics.