Account Manager (The Americas)

Location: New York; hybrid mobile working options available. Travel within the Americas is required as needed.

Company

hirify.global is a hospitality consultancy representing more than 300 independently owned luxury hotels in over 60 countries and has been part of the Marriott International portfolio since 2021.

What you will do

• Manage an assigned portfolio of member hotels as the primary contact and trusted commercial partner.
• Provide strategic consultation, account management, and recommendations based on member needs, business priorities, and opportunities.
• Analyze hotel performance and commercial information to support revenue growth, business reviews, forecasting, and planning.
• Identify opportunities for hirify.global products and services and support contract renewals, amendments, and negotiations.
• Coordinate operational, systems, integration, and initiative-related needs between member hotels, hirify.global, and Marriott stakeholders.
• Collaborate with regional and global teams, subject-matter experts, hotel owners, asset managers, general managers, and senior hotel leadership.

Requirements

• 3–5 years of experience in hospitality, preferably in account management, sales, commercial operations, revenue management, or business development; this includes experience managing clients, accounts, or commercial stakeholder relationships.
• Good understanding of hotel commercial operations, distribution, and revenue-management principles.
• Bachelor’s degree in business, Hospitality Management, Marketing, or a related field, or equivalent relevant professional experience.
• Strong relationship-management and customer-service skills, with a self-directed and collaborative approach.
• Effective presentation and stakeholder communication skills, including interpreting data and translating insights clearly.
• Proficiency in Microsoft Office, particularly Excel, and experience developing professional presentations in PowerPoint or Keynote.
• Ability to learn and navigate new systems and platforms.
• Fluency in English is required.
• Willingness to travel within the Americas as required.

Nice to have

• Experience with branded hotel systems or Marriott International.
• Proficiency in Spanish.
• Additional languages.

Culture & Benefits

• Hybrid mobile working options in an international company.
• 25 vacation days per year.
• Health-related benefits including Class Pass and a Blue Cross Blue Shield plan.
• 401k plan after six months of employment.
• Employee discounts and special offers at member hotels, brand partners, and Marriott properties.
• Career development opportunities.

Hiring process

• Apply online and submit the application without a picture.