Inbound Sales Representative (Fintech)

Location: Kuala Lumpur, Malaysia; work from the Kuala Lumpur office five days a week

Company

Airwallex provides an AI-native financial operating system and regulated infrastructure for global payments, multi-currency accounts, cards, and financial products.

What you will do

• Prospect companies across Southeast Asia and South Asia, qualify cross-border payment needs, and prioritise high-volume inbound and outbound opportunities.
• Present product solutions, run demos, negotiate commercial terms, and close new business.
• Guide new clients through onboarding and setup so they can begin transacting quickly.
• Train client teams on multi-currency accounts, foreign exchange, cards, and payment acquiring to drive product usage.
• Share regional customer feedback with product and compliance teams to improve signup and onboarding.
• Collaborate with account executives, Startups, Channel Partnerships, Marketing, and other cross-functional teams.

Requirements

• 1–3 years of experience in sales, business development, or a similar customer-facing commercial role.
• Experience managing a high volume of leads, prioritising opportunities, and working at speed.
• Confidence engaging prospects directly, understanding their needs, and positioning relevant solutions.
• Strong verbal and written communication skills in English.
• Track record of working toward sales targets or commercial KPIs.
• Strong organisation, resilience, follow-through, and judgment when deciding where to focus time.
• Collaborative approach and ability to work effectively with account executives, Marketing, and cross-functional partners.

Nice to have

• Experience in SaaS, fintech, payments, or another technology-led B2B environment.
• Experience as an inbound sales representative, business development representative, or sales development representative.
• Experience combining lead qualification and account executive activities across the sales cycle.
• Experience selling to small and medium-sized businesses or supporting an enterprise sales funnel.

Culture & Benefits

• Full-time role based in the Kuala Lumpur office five days per week.
• Work with a globally distributed team across APAC and EMEA and operate across time zones.
• Autonomous, fast-paced environment focused on ownership, direct communication, and practical decision-making.
• Role supports small and mid-market businesses with global payments, financial operations, and cross-border growth.

Hiring process

• Apply only through careers.airwallex.com or Airwallex’s official LinkedIn page.
• Official recruitment communication comes from an @airwallex.com email address; Airwallex does not request payment, bank details, or sensitive identification during hiring.
• Unsolicited resumes from search firms or recruiters are not accepted.