Junior Project and Account Manager (SKALE)

Location: Hybrid, Petaling Jaya, Selangor, Malaysia

Company

hirify.global provides a B2B enterprise solution that helps FMCG brands and malls capture, own, and activate customer data through SKALE, a platform offering chatbot automation, gamification, digital vouchers, smart receipts, and shopper marketing campaigns.

What you will do

• Serve as the primary contact for a portfolio of client accounts and build trusted relationships through responsive support.
• Monitor and analyze campaign performance, communicating updates, requests, and reports to clients.
• Coordinate with engineering, creative, and analytics teams to deliver projects on time and according to requirements.
• Set up campaigns on the SKALE platform and translate commercial requirements into briefs for internal teams.
• Follow up with clients on timeline-dependent deliverables and lead platform testing before launch.
• Work with Senior Account Managers to maintain a smooth user experience, identify opportunities, and grow existing accounts.

Requirements

• Bachelor’s Degree and at least 1–2 years of work experience.
• Attention to detail and strong analytical ability.
• Excellent communication and interpersonal skills.
• Strong organizational and project management skills.
• Ability to work independently and as part of a team.
• Ability to multitask and prioritize tasks effectively.
• Strong working knowledge of Microsoft Excel, Word, Outlook, and Asana.
• Ability to thrive in a fast-paced environment.

Culture & Benefits

• Full-time hybrid role with a quarterly bonus.
• Collaborative environment with broad learning opportunities and a growth mindset.
• Flat hierarchy with a high level of autonomy.
• Focus on a positive and happy work environment.