Sales Manager, SME & Growth (Fintech)

Location: Kuala Lumpur, Malaysia; work from the Kuala Lumpur office five days a week

Company

Airwallex provides a financial operating system and regulated global payments infrastructure for businesses managing cross-border financial operations and financial products.

What you will do

• Lead, coach, and develop a sales team serving new and expansion-market SME customers across Southeast Asia and South Asia.
• Set execution standards and build a high-performance culture focused on customer value and commercial results.
• Manage pipeline, activity, conversion performance, and opportunity prioritization using data and commercial judgment.
• Partner with Sales, Marketing, and other commercial teams to improve lead conversion and strengthen the SME & Growth sales motion.
• Support customers and sellers on complex opportunities, including qualification, solution positioning, and deal progression.
• Improve sales processes and contribute to a repeatable approach for scaling across segments and markets.

Requirements

• At least 2 years of experience managing and leading a sales, business development, or similar customer-facing commercial team.
• Proven experience leading, coaching, and developing people to deliver sales targets or commercial KPIs.
• Experience managing pipeline performance, prioritizing opportunities, and maintaining strong execution standards.
• Strong commercial judgment and the ability to use data to make decisions, identify risks, and improve team performance.
• Confidence engaging customers and supporting sellers through qualification, solution positioning, and opportunity progression.
• Strong verbal and written communication skills in English.
• Collaborative approach and ability to work effectively with Sales, Marketing, and cross-functional partners.

Nice to have

• Experience in SaaS, fintech, payments, or another technology-led B2B environment.
• Experience selling to small and medium-sized businesses or supporting an enterprise sales funnel.
• Experience building or improving sales processes in a high-growth or scaling environment.

Culture & Benefits

• Work five days a week from the Kuala Lumpur office.
• Operate across time zones with a globally distributed team, including colleagues in APAC and EMEA.
• Work in an environment emphasizing autonomy, direct communication, ownership, fast decision-making, and respect.
• Support small and mid-market businesses with cross-border payments, multi-currency accounts, supplier payments, and global spend management.

Hiring process

• Apply only through careers.airwallex.com or Airwallex's official LinkedIn page.
• Official communication will come from an @airwallex.com email address; Airwallex will not request payment, bank details, or sensitive identification numbers during recruitment.
• Unsolicited resumes from search firms or recruiters are not accepted unless an agreement exists for the specific position.