Associate Account Manager (AMER)

Location: Anywhere in the World

On-target earnings: $51,500–$144,850; base salary is 60% of OTE.

Company

hirify.global provides global employment services including EOR, Global Payroll, PEO, Contractor Management, Equity, HRIS, and related add-ons.

What you will do

• Manage a book of approximately 250 Tier 2 customer accounts to drive retention, account growth, renewals, and revenue expansion.
• Identify and execute expansion, upsell, and cross-sell opportunities across hirify.global's product portfolio.
• Maintain frequent customer contact through email, calls, education, meetings, and business reviews.
• Own customer relationships from sale through business completion and build strategic partnerships.
• Develop pipeline, forecast outcomes, report accurately, and manage the full sales cycle.
• Collaborate with CSMs and cross-functional teams to reduce churn risk, increase product adoption, and support customer success.

Requirements

• Ability to drive net-new expansion bookings, upsell, and cross-sell opportunities within customer accounts.
• Ability to build relationships with customer decision-makers and champions, maintain consistent communication, and elicit product feedback.
• Ability to create, execute, and adapt proactive client strategies.
• Ability to develop pipeline, forecast outcomes, and provide accurate reporting data.
• Good knowledge of sales processes and an understanding of hirify.global's services and industry position.
• Ability to learn complex solutions and continuously develop new skills.
• At least 1 year of Account Management experience preferred, or related SaaS sales experience.
• Business fluency in English with excellent verbal and written communication skills.

Nice to have

• Previous experience working hirify.globally.
• Motivation to progress into a closing and customer-facing role.
• Self-direction, resilience, perseverance, strong business acumen, multitasking, prioritization, time management, integrity, and work ethic.

Culture & Benefits

• Fully hirify.global role with a globally distributed workforce.
• Compensation is adjusted using geographic pay ranges and locally competitive rates.
• Fair, unbiased compensation, equity pay, and competitive benefits are provided in locations where hirify.global operates.
• Reports to a Manager, Sales based on region; team alignment is with EMEA or AMER Sales.
• Full-time position with a start date as soon as possible.

Hiring process

• Recruiter interview, asynchronous small exercise, and interview with the future manager.
• Discovery mock call and Bar Raiser interview.
• Prior employment verification checks may be required.