Account Manager (SaaS)

Location: Remote, US/Europe

Company

hirify.global is a post-Series A, Y Combinator-backed startup building an AI-powered SaaS sales platform for B2B companies, including lead generation, personalized sequencing, omnichannel outreach, and AI-powered smart actions.

What you will do

• Own and grow a portfolio of customer accounts, building relationships with key stakeholders and understanding their business goals.
• Drive revenue growth through upsell, cross-sell, account development, pricing discussions, contract expansions, and renewals where applicable.
• Develop account plans, expand product adoption, and identify opportunities based on customer workflows and evolving needs.
• Monitor account performance, engagement, revenue growth, expansion pipeline, retention risks, and other key metrics.
• Collaborate with Customer Success, Sales, and internal teams to align account strategies and maintain a consistent customer experience.
• Share customer insights and contribute to account management process improvements and best practices.

Requirements

• 3+ years of experience in account management, sales, or a similar commercial role, preferably in a SaaS environment.
• Proven track record of driving revenue growth through upselling, cross-selling, and account development.
• Strong relationship-building and communication skills, including engagement with stakeholders at all levels.
• Commercial acumen and a consultative approach, with the ability to identify opportunities, negotiate, and close expansion deals.
• Strong organizational and analytical skills, with the ability to manage multiple accounts and prioritize opportunities.
• Ability to collaborate effectively with multiple internal teams in a remote-first environment.
• High ownership, strong urgency, and the ability to operate in a fast-moving environment.

Culture & Benefits

• Remote-first working environment.
• Health insurance and stock options.
• Competitive salary.
• Annual company trip.
• Inclusive employee experience.