Technical Enablement Leader (AI Observability)

Location: Remote within the United States; listed locations include Burbank, California; Austin, Texas; Boston, Massachusetts; and New York City, New York. Visa sponsorship is not available.

Salary: $148,200–$239,800 per year, with potential bonus and restricted stock units.

Company

hirify.global develops cybersecurity products, including Cortex XCOR, an AI-native observability platform focused on AI-driven observability and autonomous response.

What you will do

• Define the technical knowledge, skills, and competencies required for technical pre-sales and post-sales teams.
• Develop role-specific onboarding, everboarding, continuous learning, and technical New Product Introduction programs.
• Partner with Domain Consulting, Customer Success, Product, Product Marketing, GTM leadership, and subject matter experts.
• Design and facilitate technical curricula and enablement sessions for Customer Success, Domain Consulting, Sales, and Sales Development.
• Build and manage the Product Demo Certification Program and create technical sales and post-sales assets.
• Own enablement program deployment, tracking, adoption, and impact measurement.

Requirements

• 8–12 years of relevant experience, including at least 3–5 years in Enablement, Product Marketing, or a similar role in a highly technical, fast-moving environment, combined with multiple years in customer-facing GTM roles.
• Experience in roles such as Sales Engineering, Technical Customer Success, or Customer Education.
• Extensive experience partnering with technical subject matter experts to define, develop, and deliver enablement programs.
• Strong understanding of complex enterprise sales cycles targeting technical buyers such as SREs, DevOps, and Platform Engineering teams.
• Excellent instructional design, content creation, and visual storytelling skills, with the ability to make deeply technical concepts accessible.
• Strong virtual and in-person presentation presence for highly technical audiences.
• Proven ability to partner with senior leaders across Sales, Customer Success, Product, and Marketing to build consensus and execute complex projects.
• Self-starter mindset, comfort in a fast-paced environment, and ability to define strategy and processes from scratch using design thinking.

Nice to have

• Familiarity with the observability landscape, AI-driven cloud-native architectures, or remediation.

Culture & Benefits

• Remote role with collaboration across geographies.
• Employment with employee benefits, potential bonus, and restricted stock units.
• Culture centered on disruption, collaboration, execution, integrity, inclusion, and diverse teams.
• Reasonable accommodations are available for qualified individuals with disabilities or special needs.