Head of Enablement Experience & Innovation (AI)

Location: San Francisco, CA or New York City, NY. Hybrid policy requires staff to work from one of the offices at least 25% of the time; some roles may require more office time.

Annual compensation: $310,000–$360,000 USD OTE, including target sales commissions or bonuses and annual base salary.

Company

Anthropic builds reliable, interpretable, and steerable AI systems intended to be safe and beneficial for users and society.

What you will do

• Set the vision and roadmap for Claude-first sales enablement, including decisions about what to build, retire, and scale.
• Use Claude to personalize learning and guidance based on seller role, tenure, and live deals.
• Design workflows that deliver guidance in the tools sellers already use and lead the learning platform, enablement tools, playbooks, and content hub.
• Run enablement as a product through seller discovery, collaboration with engineering and design, and testing on live deals before scaling.
• Measure adoption and impact on ramp time, win rate, and attainment, and improve programs based on data.
• Partner with Sales Leadership, Revenue Operations, Product, Marketing, and Sales Enablement while establishing responsible AI and data-governance standards.

Requirements

• Deep, hands-on experience using AI to design and deliver enablement or learning at scale, including personalized learning, AI coaching, or workflow guidance.
• Background in user experience design, product management, or workflow design applied to enablement, learning, or sales tools.
• Experience leading the design and launch of a product or learning experience at scale, with evidence of adoption and improved results.
• Experience working directly with senior sales leaders and frontline managers to secure sponsorship for change and constructively challenge disagreement.
• Experience testing and improving programs with sellers and sales leaders before scaling them.
• Experience defining and tracking adoption and impact measures beyond completion and satisfaction scores.
• Experience running programs across multiple geographies, segments, or roles.
• Bachelor’s degree or equivalent combination of education, training, and experience; relevant field of study demonstrated through coursework, training, or professional experience.
• Required years of experience correlate with the internal job level requirements.

Nice to have

• Experience building and leading a team of senior enablement professionals while remaining hands-on before the team is established.
• Experience-based perspective on why learning programs fail to change seller behavior.
• Prior sales or customer-facing experience.
• Experience at an AI or enterprise technology company during rapid sales-team scaling.
• Hands-on experience building with Claude or similar AI tools to personalize learning or improve knowledge discovery.
• Clear written and spoken communication with executive audiences.
• Experience selecting and operating learning platforms and enablement tools.

Culture & Benefits

• Collaborative environment focused on reliable, trustworthy, and steerable AI research and products.
• Competitive compensation, flexible working hours, generous vacation and parental leave, and office collaboration space.
• Optional equity donation matching.
• Visa sponsorship may be available; sponsorship cannot be guaranteed for every role or candidate.
• Candidate AI usage is subject to Anthropic’s application-process guidance.