Sales Engineer

Location: Melbourne, Australia; other location: Sydney, New South Wales, Australia. Onsite or hybrid depending on location; 20–30% travel may be required.

Company

hirify.global is a software company providing business management, sales, service automation, and remote technology control solutions for technology solution providers and their partners.

What you will do

• Assess customer needs and recommend product and service solutions that optimize business and technical value.
• Partner with Sales to provide technical support, generate pipeline, and guide prospects through adoption, implementation, and onboarding.
• Create and deliver technical and product demonstrations, presentations, reports, and proofs of concept for business and technical audiences.
• Research, prepare, and contribute to technical RFPs and RFQs.
• Provide client training and communicate customer feedback to support future product development.
• Support cross-functional teams through product expertise, training, coaching, and product support; coach and review team members when needed.

Requirements

• 3+ years of relevant experience, with a bachelor's degree in a related field or equivalent business experience.
• Pre-sales or sales engineering experience delivering demonstrations and proofs of concept.
• Business management expertise, including PSA, ticketing, and sales operations.
• Experience with a business process or management application, a CPQ tool, and a CRM such as Salesforce.
• Proven sales track record and the ability to manage projects and processes independently with limited supervision.
• Advanced knowledge of the applicable work area and the ability to understand and adapt to new technologies and processes based on partner requirements.
• Ability to identify opportunities and appropriately leverage internal and external resources.
• Excellent communication and interpersonal skills, with the ability to work independently and collaboratively.

Nice to have

• Strong MSP background, either within an MSP or with a vendor supporting MSPs.
• Consultant experience.
• Experience in channels such as MDP, VAR, OE, TSP, Internal IT, and/or MSP.

Culture & Benefits

• Onsite or hybrid work arrangement depending on location.
• Travel of 20–30% may be required.
• Ongoing training and education are supported to maintain professional and technical knowledge.
• Inclusive workplace focused on diverse perspectives, collaboration, and employee contributions.
• Equal employment opportunities and reasonable accommodations are provided in accordance with applicable requirements.