Channel Account Manager II (Cybersecurity)

Location: Remote Australia

Salary: $130,500 AUD base with on-target earnings of $217,500 AUD, plus equity.

Company

hirify.global is a remote-first cybersecurity company founded by former NSA cyber operators that develops in-house technology supported by a 24/7 human-led Security Operations Center.

What you will do

• Drive partner expansion, quota attainment, and renewal outcomes across the assigned partner base.
• Act as a trusted advisor, helping partners increase adoption, customer satisfaction, loyalty, and cybersecurity outcomes.
• Build and maintain relationships with multiple stakeholders across partner organizations.
• Collaborate with Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience.
• Maintain accurate CRM records, document customer activity, and advance opportunities and next steps.
• Use AI tools for partner meeting preparation, call summaries, organization, and follow-up support.

Requirements

• 5+ years of experience in account management, customer success, partner success, channel sales, or direct sales, ideally serving mid-market and smaller customers.
• Strong knowledge of the MSP space, preferably in cybersecurity.
• Experience using Salesforce or a similar CRM to manage partner activity and opportunities.
• Passion for the partner community and helping partners deliver meaningful cybersecurity outcomes.
• Strong bias to action and the ability to execute efficiently and effectively.
• Comfort using AI in practical daily work, including call summaries, account preparation, and follow-up support.

Culture & Benefits

• Fully remote work in Australia, with at least one annual trip to the US for Summer Summit and additional local events in Australia.
• $800 AUD reimbursement for a new-starter home office setup.
• 12 weeks of paid parental leave for primary and secondary carers.
• $185 AUD monthly digital allowance for personal phone and internet costs, plus a $40 AUD monthly home office technology stipend.
• Subsidized private health insurance, stock options for all full-time employees, and access to BetterUp for coaching and professional growth.
• Inclusive workplace encouraging applications from culturally diverse backgrounds, including Aboriginal and Torres Strait Islander Peoples.

Hiring process

• hirify.global uses AI tools for application review, resume screening, skills assessment, and candidate matching, with human recruiters retaining final decision-making.
• Accommodation requests for the application, interview, testing, or selection process should be sent to the designated accommodations email address.