Solutions Engineer (AI)

Location: Hybrid in the SF Bay Area/Northern California, Denver, CO, or Irvine, CA; onsite every Tuesday and Wednesday. Travel required 25% of the time.

Salary: $66,400–$99,600 per year.

Company

hirify.global provides software that helps more than 50,000 restaurant locations manage finances, operations, and people, including AI-enabled automation and decision support.

What you will do

• Partner with Account Executives throughout the sales process and support customer conversations.
• Demonstrate and configure the hirify.global platform and partnering solutions based on customer requirements.
• Identify solution gaps, prepare presentations, support RFPs, and deliver webinars and in-person presentations.
• Maintain demonstration platforms, answer technical product questions, and train the sales team on product knowledge and new features.
• QA newly released features and provide feedback to the product team.
• Use approved AI and other tools to automate and improve work while reviewing outputs for quality.

Requirements

• Hands-on experience using restaurant management software in a restaurant, hospitality, or restaurant-technology environment.
• Expertise in restaurant finance and/or operations, preferably both, with the ability to explain how software supports daily operations and finance.
• Strong interpersonal, written, verbal communication, organization, and presentation skills.
• Ability to establish rapport and build trusted relationships with customers and teammates.
• Solutions-oriented mindset, sound judgment, curiosity, and willingness to learn and improve.
• Willingness to travel 25% of the time.
• Hands-on experience using AI in daily work, understanding generative AI capabilities and limitations, and verifying its outputs.

Nice to have

• Experience in a SaaS environment.

Culture & Benefits

• Culture focused on ownership, collaboration, continuous improvement, learning, and initiative.
• Hybrid work with in-person collaboration required on Tuesdays and Wednesdays.
• Comprehensive medical benefits fully paid for employees.
• 401(k) with matching, equity option grant, unlimited PTO, company holidays, and wellness initiatives.