Account Executive, Enterprise (AI)

Location: London, England; hybrid work with at least three days per week in the office

Company

Builds AI-powered customer service solutions that help businesses automate and scale support operations across the customer journey.

What you will do

• Drive enterprise adoption of an AI customer service agent and help clients scale support operations.
• Own the full sales cycle from prospecting through close using a consultative, tailored approach.
• Create and deliver customized demonstrations showing the value of AI-powered customer support.
• Represent customer needs while collaborating with Product, Marketing, and other teams to improve the offering.
• Maintain accurate forecasts and clear visibility into pipeline and sales performance.
• Mentor peers, share best practices, and lead projects that improve the sales team.

Requirements

• Business fluency in German required.
• 5+ years of experience as an Account Executive, including at least 3 years selling SaaS solutions to enterprise clients.
• Proven success in outbound prospecting and creating the majority of personal pipeline and revenue.
• Demonstrated ability to consistently meet and exceed sales targets.
• Exceptional written and verbal communication skills, including the ability to explain complex AI solutions clearly.
• Ability to manage opportunities across diverse industries in a fast-paced, dynamic environment.
• Strong customer-centric approach focused on building trust and creating value in competitive sales environments.
• Intellectual curiosity, ambition, and commitment to personal and team development.

Nice to have

• Familiarity with AI-powered solutions, customer engagement tools, or support automation products.

Culture & Benefits

• Hybrid policy requiring employees to work from the office at least three days per week, with flexibility to work from home.
• In-person collaboration is emphasized to support connection, teamwork, and company culture.
• Benefits and resources support health, wellbeing, family, time away from work, and financial security.
• Offerings vary by location according to local practices and requirements.
• Inclusive, open, and non-discriminatory workplace focused on merit, competence, and qualifications.