Sales Operations Manager

Location: Remote, São Paulo

Company

hirify.global provides a unified Decision Intelligence Platform that combines data, AI models, intelligence, agents, and governance for enterprise customer decisioning, risk management, and growth.

What you will do

• Own Salesforce opportunity structures, stage definitions, required fields, data quality, access, integrations, and sales-side master data.
• Run global forecasting across NORAM, IBEROAMERICA, EMEA, and APAC, including commit, best-case, pipeline coverage, accuracy, bookings, and MRR reporting.
• Define and enforce BDR-to-Sales-to-Pre-Sales handoffs and maintain gated ways of working across Sales, BDR, and Marketing.
• Own sales order processing and closed-deal standards to ensure accurate bookings, MRR, and contract data flows to Finance.
• Maintain pipeline, opportunity, win-rate, and conversion reporting by region, segment, and source, while aligning metric definitions across teams.
• Analyze conversion, cycle-time, and win-rate trends and use AI-assisted workflows to automate hygiene checks and routine reporting within business guardrails.

Requirements

• Five or more years in sales operations, revenue operations, or sales analytics, ideally in B2B software with long enterprise sales cycles.
• Deep Salesforce expertise covering opportunity management, reports and dashboards, validation rules, flows, and data hygiene.
• Experience building forecasts and pipeline reporting for global teams across regions and currencies.
• Ability to enforce processes through influence rather than authority and build credibility with Sales leaders.
• Clear written communication for a global audience.
• English is required; fluency in Spanish is ideal.

Nice to have

• Experience in financial services technology or risk and decisioning software.
• Familiarity with Chorus, Apollo, and Hive.

Culture & Benefits

• Remote-friendly and flexible working opportunities.
• Comprehensive health and wellness plans.
• Paid time off and company holidays.
• Maternity and paternity leave.
• Commitment to equal employment opportunity, diversity, and inclusion.