Sales Operations Lead (AI)

Location: New York City; hybrid work

Salary: $94,000–$147,000/year base pay for candidates based in the United States; OTE of $106,000–$151,000/year including bonus or commission.

Company

hirify.global provides a customer engagement SaaS platform with cross-channel messaging, journey orchestration, and AI-powered decisioning and optimization.

What you will do

• Own annual territory and account-assignment planning for Global Account Management and AI Sales, including coverage rules, crediting, handoffs, quota, and capacity scenarios.
• Partner with regional Sales Operations, Finance, Sales Leadership, Account Management, AI Sales, and Account Executives on planning and operating-model decisions.
• Document and scale operating processes, lead cross-functional initiatives, and identify bottlenecks before they affect growth.
• Define metrics and reporting, analyze sales KPIs and trends, build leadership dashboards, and provide data-driven recommendations.
• Own forecast cadence, forecast data quality, and reporting accuracy.
• Identify, design, and measure AI-driven workflows that automate manual Sales Operations work in partnership with the internal AI architect team.

Requirements

• Bachelor’s degree in a quantitative or business-oriented field, or equivalent practical experience.
• 6+ years of experience in Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations at a high-growth B2B SaaS company.
• Technical understanding of Salesforce flows and automations, with the ability to translate business needs into requirements and prioritize them with Business Systems.
• Hands-on experience with sales technology such as Clay, ZoomInfo, Clari, Gong, Outreach, or Fullcast.
• Proficiency with Google Sheets and BI tools such as Tableau or Looker, including building dashboards from scratch.
• Comfort using AI tools for analysis, data cleaning, and reporting, with curiosity about automating Sales Operations work.
• Strong analytical, problem-solving, attention-to-detail, stakeholder-management, presentation, and data-driven decision-making skills.
• Experience building structure and process where none existed and owning strategy and outcomes.

Nice to have

• Experience with overlay or specialist sales models.
• Experience supporting a global team across regions.

Culture & Benefits

• Hybrid ways of working with a curated in-office experience focused on community, team connections, and innovation.
• Competitive compensation that may include equity, retirement and employee stock purchase plans, and flexible paid time off.
• Medical, dental, vision, life, disability, fertility, and equal paid parental leave benefits, varying by location.
• Professional development through career pathing, learning platforms, and a yearly learning stipend.
• Employee Resource Groups, volunteer opportunities, donation matching, and a collaborative, transparent culture.

Hiring process

• AI-assisted tools may analyze application materials and support interview scheduling, recording, and note summaries.
• Candidates may opt out of AI-assisted application review before submitting each application; candidates in or residing in New York City may request an alternative selection process or reasonable accommodation under NYC Local Law 144.