Senior Manager Account Management (AI)

Location: Amsterdam, Netherlands; hybrid with at least 3 days onsite in the Amsterdam office

Company

hirify.global builds AI solutions and an agentic platform that help audit and finance professionals perform traceable, end-to-end procedures and make evidence-based judgments.

What you will do

• Lead, coach, and develop a team of 5 Account Managers through hands-on renewal, negotiation, and executive-engagement coaching.
• Own gross and net revenue retention, expansion, and multi-year commitments across the EMEA Accounting customer book.
• Lead strategic renewals, packaging expansion, AI-platform adoption, price increases, multi-year commitments, and competitive displacement negotiations.
• Build and present data-backed business cases for senior partners and executives at leading accounting firms.
• Establish renewal and expansion forecasting that sees at least a full quarter ahead, ideally using Gong, and run weekly operating cadences.
• Partner with Customer Success, Product, Marketing, and senior leadership on adoption, customer risk, Agents requirements, firm-level programs, churn, competition, and pricing pressure.

Requirements

• 7+ years of experience in B2B SaaS sales, including at least 2–3 years leading an Account Management or renewals/expansion team.
• Demonstrated success renewing and expanding products that require active commercial selling.
• Strong negotiation skills, including negotiating directly with economic buyers and trading concessions for commitments.
• Credibility with senior executives, including partners, CFOs, or managing directors, and experience building business cases with real numbers.
• Deep discovery skills and the ability to identify underlying business problems.
• Experience running a forecasting method and inspecting it weekly.
• Urgency, commercial competitiveness, and willingness to meet customers in person when needed.
• Ability to receive and provide actionable coaching, including examples of feedback that changed working practices.
• Fluent English required.

Nice to have

• Experience moving customers onto AI products.
• Audit, accounting, or professional services software experience.
• Dutch, German, French, or Spanish language skills.

Culture & Benefits

• Hybrid work model with at least 3 days onsite in the Amsterdam office.
• 28 vacation days per year and a pension plan with a 6% contribution on top of base salary.
• Equity in the form of Stock Appreciation Rights.
• Continuous learning and development initiatives, plus a mental health and wellness platform.
• Daily prepared lunches, an NS business card where applicable, and company-wide events with an international team across five offices.

Hiring process

• Recruitment screen: 30 minutes online.
• Hiring Manager interview: 30 minutes online; Assessment interview: 60 minutes onsite.
• Final interview: 30 minutes online.