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Текст:
Hirify AI/Оригинал
TL;DR
Account Manager Netherlands & UK (f/m/d) (SaaS/e-commerce): Managing and growing a portfolio of Dutch merchants and UK accounts through strategic account development, onboarding, feedback analysis, and commercial planning with an accent on customer relationships, product collaboration, and portfolio growth. Focus on identifying optimization opportunities, developing upselling and churn-prevention strategies, and coordinating decision-makers across customer and internal teams.
Location: Amsterdam, with 4 days per week in the office
Total compensation range: €60,000–€76,000 OTE
Company
hirify.global provides an e-commerce operations platform that combines software with a network of operations partners to help direct-to-consumer brands grow.
What you will do
Manage and grow a portfolio of Dutch merchants and selected UK accounts, owning customer relationships end to end.
Develop key accounts by identifying optimization opportunities, supporting product launches, and preparing market entries.
Build relationships with stakeholders and decision-makers while connecting customers with the internal hirify.global team.
Collect and analyze customer feedback with the product team to improve the customer-centric software platform.
Onboard new customers and manage their initial experience with hirify.global.
Analyze the account portfolio and create action plans for commercial development, upselling, and churn prevention.
Requirements
1–3 years of experience in B2B Account Management, Key Account Management, Sales, or Business Development.
Entrepreneurial growth mindset, motivation for personal development, and passion for building lasting relationships.
Strong analytical and empathetic abilities for customer communication.
Ability and willingness to represent hirify.global to customers and coordinate internal and external stakeholders.
Fluent written and spoken Dutch and English at C2 level.
Previous experience in a scale-up, software, or SaaS company.
Nice to have
Logistics or e-commerce experience.
Culture & Benefits
Ownership of impactful projects and opportunities to grow as hirify.global scales.
Equity incentive plan for full-time team members.
MacBook or laptop of choice with accessories such as an additional monitor or headphones.
30 vacation days per year and a paid 20-day sabbatical every three years.
Flexible working hours, office drinks and snacks, regular team events, and company-wide offsites.
Diversity, inclusion, authenticity, and professional growth are emphasized.
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