Account Executive, Enterprise (AI)

Location: Sydney, Australia; hybrid, with employees expected to be in the office at least three days per week.

Company

Fin, part of Salesforce, develops an AI customer agent and integrated customer support solutions that help businesses automate and scale customer service across channels.

What you will do

• Drive enterprise adoption of Fin for AI-powered customer support transformation.
• Own the full sales cycle from prospecting through close using a consultative approach.
• Build customized demonstrations that communicate Fin’s value as an AI agent.
• Represent customer needs while collaborating with Product, Marketing, and other teams to improve the offering.
• Maintain accurate forecasts and visibility into pipeline and sales performance.
• Mentor peers, share best practices, and lead initiatives that improve sales-team performance.

Requirements

• 5+ years of experience as an Account Executive, including at least 3 years selling SaaS solutions to enterprise clients.
• Proven outbound-sales track record, with responsibility for creating the majority of pipeline and revenue.
• Demonstrated ability to consistently meet and exceed sales targets.
• Exceptional written and verbal communication skills, including the ability to explain complex AI solutions clearly.
• Ability to manage opportunities across diverse industries in a fast-paced, dynamic environment.
• Strong customer-centric approach, with the ability to build trust and create value in competitive sales environments.
• Intellectual curiosity, ambition, and commitment to personal and team development.

Nice to have

• Familiarity with AI-powered solutions, customer engagement tools, or support automation products.

Culture & Benefits

• Hybrid work policy with at least three office days per week.
• Benefits and resources support health, wellbeing, family, time away from work, and financial security.
• Open and accepting workplace focused on collaboration, inclusion, equality, and professional development.
• Employment decisions are based on merit, competence, and qualifications without discrimination.