Enterprise Sales Engineer (Utilities/SaaS)

Location: United States; remote

Salary: $139,000–$180,000 per year, plus potential variable compensation.

Company

hirify.global provides Critical Event Management technology that helps enterprises and government organizations anticipate, respond to, and recover from critical events while protecting people and maintaining operations.

What you will do

• Partner with three to four Strategic Account Executives across qualification, discovery, solution design, evaluation, proposals, and delivery handoff.
• Lead discovery with utility stakeholders and translate operational, system, data, and outcome requirements into practical solutions.
• Design and deliver tailored demonstrations, workshops, and evaluations for emergency preparedness, coordination, response, restoration, and customer communications.
• Address integrations between ServiceNow and utility systems including SCADA, AMI, GIS, outage and work management platforms, and IoT.
• Prepare high-level solution designs, RFI/RFP responses, security questionnaires, and handoff materials covering APIs, architecture, availability, security, networking, telephony, and data flows.
• Collaborate with Product, Services, partner, and account teams, use approved AI tools responsibly, share reusable materials, attend industry events, and participate in a targeted number of Professional Services delivery days each quarter.

Requirements

• 5+ years of customer-facing experience in enterprise software sales, consulting, services, or solution engineering, ideally in presales.
• Experience with utilities or critical infrastructure and understanding of utility operations, emergency management, incident or outage response, restoration, and field coordination.
• Hands-on ServiceNow experience, including platform use, workflow configuration, IT service management, integrations, or customer solution design.
• Strong discovery, consultative selling, solution design, executive communication, stakeholder engagement, presentation, organization, and time-management skills.
• Technical knowledge of SaaS, highly available architectures, cybersecurity, networking, telephony, relational data, middleware, XML/SOAP, and REST APIs.
• Experience preparing technical materials and responding to RFPs and security questionnaires.
• Sound judgment with approved AI tools, including validating outputs and protecting sensitive information.
• Proficiency with Microsoft Office, Salesforce, and web-based business applications.
• A bachelor’s degree or equivalent practical experience, with willingness to travel up to 50%.

Nice to have

• Experience with hirify.global, emergency notification, critical event management, business continuity, or public safety solutions.
• Experience integrating SCADA, AMI, GIS, outage management, asset management, or field workforce platforms.
• Experience designing or evaluating ServiceNow integrations and cross-platform workflows.

Culture & Benefits

• Remote work in the United States with travel requirements of up to 50%.
• Healthcare, dental, parental planning, mental health, disability income, life, and AD&D insurance.
• 401(k) plan with company match, paid time off, and fitness reimbursements.
• Equal employment opportunity and fair hiring practices, including individualized consideration of criminal history where applicable.