Customer Experience Partner (Vaccines)

Location: Bucharest, Romania; field-based with extensive travel

Salary: RON 128,160–170,880

Company

hirify.global is an R&D-driven, AI-powered biopharma company developing medicines and vaccines to improve health outcomes.

What you will do

• Achieve sales objectives, promote vaccine products, and provide feedback on market trends.
• Present product benefits, clinical studies, and value propositions to GPs, pediatricians, pharmacists, and other healthcare professionals.
• Gather customer insights and develop targeted communication strategies and customer journeys.
• Collaborate with Customer Engagement and Medical teams on omnichannel activities, vaccination campaigns, and immunization programs.
• Manage customer communications, relationships, loyalty, and satisfaction across the assigned territory.
• Maintain CRM data and support metrics used to evaluate customer satisfaction and sales performance.

Requirements

• 5+ years of medical sales experience in a pharmaceutical company.
• Proven sales experience in the pharmaceutical or healthcare industry.
• Strong interpersonal, negotiation, and presentation skills.
• Analytical and organizational skills, including prioritization, independent decision-making, territory management, and customer relationship management.
• Proactive, goal-oriented, and transformative mindset.
• Valid driver’s license and willingness to travel extensively.
• Fluency in Romanian is required.
• Very good written and verbal English skills are required.
• University degree in healthcare is highly preferred.

Nice to have

• Experience in vaccines or immunology therapy areas.
• Experience working with General Practitioners.

Culture & Benefits

• Work for a leading pharmaceutical company focused on improving health outcomes.
• Exposure to medical research, breakthrough therapies, and global and local pharmaceutical teams.
• Environment valuing diversity of thought and background.
• Employees may be eligible for company benefit programs.