Salesforce Administrator (MedTech)

Location: Hybrid, California - San Jose, United States

Salary: $120,750–$142,060 per year

Company

hirify.global develops innovative surgical robotics and treatment solutions for benign prostatic hyperplasia, with a focus on improving outcomes for patients and surgeons.

What you will do

• Maintain and optimize Salesforce business processes, configurations, workflows, reports, integrations, user access, sales hierarchies, and commercial territory alignments.
• Provide primary Salesforce user support, troubleshoot errors, generate reports, and escalate issues when needed.
• Document and improve workflows across CPQ/ARM, Field Service Lightning, Account Management, GoMeddo Scheduling, Absorb LMS, Propel PLM, QAD ERP, Ironclad CLM, ETLs, Tableau, and custom web integrations.
• Partner with Pricing Operations to maintain commercial pricing across Salesforce CPQ/ARM and QAD ERP, including documentation and financial audit support.
• Lead commercial project deployments from evaluation and scope definition through testing, development completion, and launch.
• Develop training, data-quality monitoring, dashboards, process documentation, and data cleanup and analysis while complying with quality, EHS, and IT compliance requirements.

Requirements

• 5+ years of experience in Salesforce administration or development required.
• Bachelor’s degree in a business or technical field, or 5+ years of relevant work experience required.
• Experience with software development and enhancements from requirements gathering through project completion.
• Strong communication skills for working with business and technical teams.
• Ability to work under pressure, meet critical deadlines, prioritize simultaneous stakeholder demands, evaluate conflicting information, and translate high-level requirements into detailed solutions.
• Comfortable working in Excel, including VLOOKUPs and pivot tables.
• Ability to maintain trained status and comply with hirify.global quality management, quality, EHS, and regulatory compliance requirements.

Nice to have

• 2+ years of Sales Operations experience.
• Medical device, pharmaceutical, biotechnology, or healthcare experience.
• Experience querying with SOQL.
• Salesforce Administrator or Advanced Administrator certification.
• Experience working with similarly sized organizations or projects.

Culture & Benefits

• Collaborative work with Sales, Marketing, Customer Service, Quality, Clinical, IT, Legal, Finance, and external consultants.
• Hybrid work arrangement in San Jose, California.
• Employee development through live induction, cross-functional team building, executive leadership sessions, and management development programs.
• Work in a patient-focused medical technology environment centered on innovation, curiosity, ingenuity, and cross-functional collaboration.