Senior Deal Desk Manager (SaaS)

Location: Remote, United States

Salary: USD 130,000–150,000 per year

Company

hirify.global develops identity verification and related technology solutions for digital businesses.

What you will do

• Own the Deal Desk operating model from request intake through commercial review, approval, contracting, and handoff.
• Partner with Sales, Finance, Legal, Revenue Accounting, Product, and Customer Success on complex and non-standard deals.
• Evaluate pricing, discounts, product configuration, contract duration, payment structures, commercial terms, and implementation requirements.
• Build deal-economics models, scenario analyses, reporting, metric definitions, and recommendations covering revenue, margin, cash, win rate, pipeline, and sales-cycle outcomes.
• Design approval matrices, commercial guardrails, playbooks, controls, documentation, and audit trails.
• Govern pricebooks, CPQ workflows, Salesforce data, contracting processes, automation, AI-enabled analysis, testing, releases, and post-launch measurement.

Requirements

• 4+ years of experience in Deal Desk, Commercial Operations, Revenue Operations, Sales Operations, or an equivalent commercial role in a B2B technology or SaaS environment.
• AI fluency and day-to-day use of AI to optimize work.
• Hands-on experience reviewing and structuring complex or non-standard deals, including pricing, discounts, products, contract duration, payment structures, and commercial terms.
• Strong commercial and economic judgment covering recurring revenue, unit economics, profitability, cash flow, customer lifetime value, and commercial precedent.
• Advanced analytical and financial-modeling skills connecting deal activity and seller behavior to revenue, margin, cost, and operating outcomes.
• Working knowledge of product catalogs, pricebooks, CPQ software, approval matrices, quoting, contracting, and order-form processes.
• Strong Salesforce proficiency across opportunities, products, pricebooks, quotes, contracts, reporting, automation, and data-quality governance.
• Experience administering or optimizing a CPQ or Deal Desk platform such as DealHub, Salesforce CPQ, or an equivalent solution.
• Experience working cross-functionally under time pressure, plus stakeholder management, structured problem solving, process design, testing, documentation, and change-management skills.

Nice to have

• Direct experience administering DealHub and integrating CPQ processes with Salesforce and downstream finance or contracting systems.
• Experience building low-code automations or AI-enabled workflows for deal review, pricing analysis, document generation, anomaly detection, or management reporting.
• Experience supporting enterprise, multi-product, partner-led, or usage-based SaaS deals.
• Experience partnering with Finance or Revenue Accounting on revenue recognition, billing, payment terms, commission accruals, or contract economics.
• Experience with SQL, BI tools, data transformation, or warehouse-based commercial reporting.
• Experience in identity verification, fraud, cybersecurity, or financial services technology.

Culture & Benefits

• Remote work from the United States.
• Full-time employment in a cross-functional global sales-operations department.
• Work focused on balancing commercial speed, economic control, governance, and long-term scalability.