Deal Desk Manager (SaaS)

Location: New York City, New York, United States; hybrid work with partial work from home

Base salary: $100,000–$130,000 annually in the New York City metro area, plus benefits.

Company

hirify.global provides digital intelligence data and solutions to more than 6,000 customers globally.

What you will do

• Support the global go-to-market organization throughout the deal cycle as the primary source for quote-to-cash requests.
• Coordinate contract reviews, internal disputes, and collaboration with Legal, Finance, Operations, and other deal stakeholders.
• Apply commercial policies, ensure deal compliance, and escalate exceptions to the appropriate stakeholders.
• Align data across signed contracts, Salesforce, and subscription management and billing systems.
• Review and approve commercial or administrative redlines and customize non-standard contracts using approved playbook language.
• Train GTM teams, identify process gaps and bottlenecks, and implement workflow improvements.

Requirements

• At least 2 years of Deal Desk experience.
• Required Salesforce experience.
• Deep understanding of the sales deal cycle and ability to navigate and progress long, complex sales cycles.
• Strong understanding of licensing models, including term-based and subscription-based pricing.
• Relevant SaaS experience.
• Strong time management, organizational, critical thinking, problem-solving, communication, and attention-to-detail skills.
• Ability to work independently and collaboratively, perform under pressure, and meet critical timelines.
• Ability to work extended hours at the end of the month and quarter.
• Ability to thrive in a fast-moving environment with organizational changes.

Nice to have

• Salesforce CRM or case management experience.
• CPQ (Configure Price Quote) experience.
• Zuora experience.

Culture & Benefits

• Face-to-face office collaboration with the ability to work partially from home.
• Medical, dental, and vision insurance; 401(k) plan; potential equity; employee stock purchase plan; and paid sick and parental leave.
• Opportunities for career development through Career Week, personalized coaching, and ongoing learning solutions.
• Open dialogue, employee initiative, team outings, and happy hours in an inclusive workplace.
• Employment visa sponsorship is not available.