Associate Manager, Sales Operations

Location: Must work at least 40 hours per week from a hirify.global office in Phoenix, Arizona, or New York, New York, following a hybrid schedule of four days in the office and one remote day per week.

Salary: $94K–$168K plus equity.

Company

hirify.global provides financial guidance, products, and tools to help people make informed financial decisions.

What you will do

• Manage lead routing and assignment across Originations and Renewals, optimizing rules, distribution balance, speed-to-lead, and conversion performance.
• Administer monthly sales commissions, partnering with Finance, Accounting, and Payroll to validate payouts, resolve discrepancies, and maintain audit controls.
• Reconcile sales, revenue, funded transactions, and partner data across Salesforce and Finance systems.
• Develop sales performance KPIs, dashboards, and reporting to support coaching, performance management, and capacity planning.
• Lead and develop 1–2 Sales Operations Analysts through prioritization, coaching, feedback, and hands-on operational support.
• Administer and optimize Salesforce and related sales technology while driving process improvements, documentation, controls, and cross-functional operational initiatives.

Requirements

• Bachelor’s degree in Business, Finance, Economics, Engineering, Computer Science, or a related field.
• 4+ years of experience in Sales Operations, Revenue Operations, or Business Operations supporting a sales organization, including at least 1 year of people leadership or functional ownership.
• Hands-on Salesforce administration experience, including lead assignment rules, objects, fields, flows, reporting, dashboards, user access, permissions, and data integrity.
• Experience administering sales commission calculations, payouts, compensation reconciliation, and related controls with Finance, Accounting, or Payroll.
• Experience reconciling sales, revenue, or partner data across multiple systems accurately and maintaining appropriate controls.
• Advanced Excel or Google Sheets skills for data analysis, reporting, and financial or operational reconciliation.
• Experience developing sales performance metrics, dashboards, and reporting for business decisions.
• Ability to prioritize work, coach and provide feedback, solve complex problems, identify root causes, communicate operational information clearly, and influence decisions with data.
• Ability to manage confidential compensation, financial, and employee performance information with discretion, adapt to changing priorities, and meet deadlines in a fast-paced, high-volume sales environment.

Nice to have

• Salesforce Administrator or Advanced Administrator certification.
• Experience with Sweep, RingDNA/Revenue.io, LeanData, Outreach, Salesloft, Five9, or comparable sales routing and engagement platforms.
• Experience with sales commission management platforms or compensation plan design and administration.
• SQL or business intelligence experience with Tableau, Looker, or Mode.
• Experience in financial services, lending, regulated sales, high-volume inside sales, or both Originations and Renewals.

Culture & Benefits

• Hybrid work requires four office days and one remote day per week, with standard Sales business hours and additional availability during month-end or period-close activities.
• Medical, dental, vision, mental health support, FSA/HSA contributions, disability and life insurance, and employer-paid premiums.
• Flexible vacation time, 11 holidays, company shutdown, new parent leave, and a paid sabbatical after five years.
• 401(k) with a 4% company match, financial wellness support, and access to a Certified Financial Planner.
• Wellness, cell phone, Wi-Fi, work-from-home equipment, and coworking stipends, with some stipends limited to remote employees.
• Employee resource groups, hackathons, team events, volunteer time off, and charitable matching.