Senior Revenue Operations Analyst (SaaS)

Location: Canada — fully remote

Salary: CAD 92,000–118,000/year

Company

hirify.global builds payroll software for small businesses across Canada.

What you will do

• Design, build, and maintain reporting and dashboards for Marketing, Sales, and Customer Support.
• Analyze GTM performance, identify trends, and provide actionable recommendations to business leaders.
• Build SQL queries and spreadsheet models for commission tracking, pipeline analysis, forecasting, capacity planning, and CRM reconciliation.
• Connect data from Databricks, HubSpot, Zendesk, and Gong into reliable business reporting and maintain data accuracy.
• Lead cross-functional RevOps initiatives involving CRM improvements, reporting, process redesign, and system implementations.
• Improve operational efficiency through automation and AI, while creating documentation, procedures, and knowledge resources.

Requirements

• 4+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a data/business analyst role supporting GTM teams within a SaaS or high-growth company.
• Strong SQL skills, including multi-table joins, CTEs, window functions, and validating results against source systems.
• Experience independently managing projects across multiple business systems with minimal supervision.
• Strong analytical skills for solving ambiguous business problems using data.
• Working knowledge of CRM data structures, including objects, associations, and lifecycle stages; HubSpot experience is a strong asset, while Zendesk and Gong exposure is a plus.
• Strong Google Sheets or Excel skills for modeling and reconciliation.
• Comfort using AI tools such as ChatGPT, Claude, or embedded platform AI to improve workflows and productivity.
• Excellent communication skills, attention to detail, a continuous improvement mindset, and the ability to explain technical concepts and data insights to varied stakeholders.
• Post-secondary education in Business, Analytics, or a related field, or equivalent practical experience.

Nice to have

• Experience with Databricks, Snowflake, BigQuery, or BI tools such as Looker, Tableau, or Power BI.
• Python experience for data work.
• Experience with lead scoring, lifecycle management, or marketing attribution reporting.
• HubSpot certifications, deep CRM administration experience, or experience designing AI-enabled operational workflows.
• Experience improving team operations through automation, documentation, and operational excellence.

Culture & Benefits

• Fully remote work with flexibility and autonomy.
• Collaborative, inclusive environment focused on impact, curiosity, kindness, and continuous improvement.
• Professional development, new experiences, and career growth opportunities.
• Responsible experimentation with AI and encouragement to challenge assumptions.
• Virtual interviews and accommodation support throughout the hiring process.

Hiring process

• Submit a resume; a formal cover letter is not required, though optional comments about the opportunity are welcome.
• Selected candidates will be contacted to schedule a call. AI-based tools support the initial application review, with final progression decisions made by the People Ops team.