Senior Revenue Operations Manager (SaaS)

Location: Remote within AZ, CA, CO, CT, FL, GA, IL, MA, NJ, NM, NY, OH, OR, PA, TX, VA, or WA; occasional travel to the Seattle office 1–4 times per year.

Annual base pay: $140,000–$165,000, plus a target incentive of 10% of base pay based on annual organizational goals.

Company

hirify.global is a social enterprise developing research-based educational programs and essential human skills to advance the safety and well-being of children, including the Second Step family of programs.

What you will do

• Own forecasting and establish a repeatable pipeline-to-forecast methodology and monthly forecasting cadence.
• Lead the revenue operating model across Marketing, Sales, Client Success, and Finance, improving scalability, efficiency, and cross-functional alignment.
• Translate revenue data into insights on pipeline health, acquisition, retention, churn, expansion, renewal risk, sales productivity, and forecast accuracy.
• Establish governance for SaaS metrics, reporting standards, data quality, dashboards, and self-service reporting.
• Lead CRM selection, implementation, optimization, training, change management, and adoption.
• Manage and develop the Revenue Operations Specialist while improving customer lifecycle processes, integrations, and complex deal workflows.

Requirements

• 7+ years of progressive revenue operations experience, including work supporting a small to mid-sized B2B education SaaS organization.
• Bachelor’s degree or related experience.
• Experience building scalable revenue operations processes, operating rhythms, and reporting frameworks.
• Experience leading a CRM implementation, migration, or major system transformation with multiple integration points; Salesforce and/or HubSpot experience preferred.
• Strong understanding of SaaS go-to-market and revenue operations practices, including pipeline management, forecasting, customer lifecycle stages, renewals, retention, and related metrics.
• Advanced reporting and analytical skills, including dashboard design, performance trend analysis, and communication of insights to technical and non-technical audiences.
• Strong project management, change management, documentation, training, communication, and cross-functional collaboration skills.
• Success operating strategically and hands-on in a small, fast-paced organization, plus experience managing team members or leading cross-functional initiatives through influence.
• Demonstrated delivery of 99%+ forecast accuracy across multiple reporting periods through data-driven analysis, rigorous pipeline management, and cross-functional alignment.

Culture & Benefits

• Remote work within the listed U.S. states, with occasional Seattle office travel.
• 100% coverage of employee medical, dental, and vision premiums; 50% coverage of dependent medical and dental premiums.
• Retirement plan with company match up to 3%, $100 monthly flexible work subsidy, FSA, disability and life insurance.
• 16 paid holidays, three weeks of vacation in the first year, separate sick leave accrual, parental leave, and sabbatical leave.
• Childcare and dependent expense contributions, wellness reimbursement, employee assistance, and growth and development opportunities.
• Inclusive workplace committed to welcoming diverse perspectives and providing equal employment opportunity.

Hiring process

• Apply directly through HireEducation, which is leading the search for this role on behalf of hirify.global.