Business Systems Analyst, Systems & Data Transformation (Insurance)

Location: Toronto, Canada; hybrid work model with weekly in-office and remote days

Base salary: CAD 119,000–139,000 per year, plus an annual company bonus opportunity.

Company

hirify.global, part of Munich Re, provides engineering-driven specialty insurance, inspection, engineering, and technology-enhanced risk services across cyber, equipment breakdown, renewable energy, and IoT-related risks.

What you will do

• Elicit, analyze, document, validate, and trace business, functional, non-functional, data, integration, and reporting requirements.
• Assess current- and target-state systems, data flows, integrations, controls, operational impacts, and vendor implementations across insurance platforms.
• Analyze SQL data, migrations, mappings, transformations, reconciliations, APIs, batch processes, message flows, and downstream reporting impacts.
• Collaborate with business stakeholders, architects, developers, QA, operations, project managers, and vendor partners on solution design and delivery.
• Define and review test scenarios, test cases, acceptance criteria, regression coverage, and support SIT, UAT, defect triage, and production investigations.
• Present findings, recommendations, and business cases while managing stakeholder expectations and addressing business concerns.

Requirements

• 6+ years of experience as a Business Systems Analyst, Systems Analyst, or technically oriented Business Analyst, including 3–5+ years in the Canadian insurance industry or a closely related regulated financial services environment.
• Strong Canadian insurance domain knowledge covering policy administration, claims, underwriting, billing and payments, renewals, endorsements, product configuration, broker and customer servicing, and reinsurance.
• Experience supporting large-scale implementations, modernization initiatives, integrations, migrations, enhancements, or vendor platform projects.
• Strong SQL expertise for data analysis, validation, reconciliation, troubleshooting, root-cause analysis, and reporting; experience querying databases.
• Knowledge of stored procedures, packages, triggers, views, data mapping, interface specifications, source-to-target mapping, data lineage, and business rules documentation.
• Understanding of application architecture, web applications, APIs, integration patterns, batch processing, data models, enterprise system design, REST, SOAP, file-based integrations, and messaging platforms.
• Experience with Agile and Waterfall environments, requirements validation, testing, defect triage, and technical documentation.
• Bachelor's degree in Business Administration, Computer Science, Information Technology, Engineering, or a related field.

Nice to have

• Experience with Guidewire, Duck Creek, PolicyCenter, ClaimCenter, BillingCenter, or similar Canadian insurance platforms.
• Knowledge of cloud platforms, data warehouses, enterprise reporting, document management, workflow, and integration technologies.
• Experience with API integrations, microservices architecture, distributed or offshore teams, ETL, Power BI, Tableau, DevOps, CI/CD, event-driven architectures, XML, JSON, or XSD schemas.
• CBAP, CCBA, PMP, Agile, business analysis, insurance, or technology delivery certifications.

Culture & Benefits

• Hybrid work environment combining weekly in-office and remote days in the Toronto office.
• Collaborative environment supporting continuous learning and development.
• Annual company bonus opportunity, company-paid health and dental benefits from the first day, and Health and Wellness Spending Accounts.
• Wellness resources, a DC Pension Plan with employer contributions starting at 4%, and an optional RRSP company match.
• Vacation, personal days, unplanned time, statutory holidays, company-wide early-closure half-days, LinkedIn Learning, education assistance, and professional-fee reimbursement.

Hiring process

• Applications are reviewed by the hiring team; only selected candidates will be contacted for an interview.
• Accommodation is available throughout the recruitment process for qualified applicants with disabilities.