Associate VP/Senior Associate, Relationship Management (Fintech)

Location: Hong Kong, HK

Company

hirify.global's Clearstream business provides securities settlement, custody, and related financial market services to institutional customers.

What you will do

• Manage key relationships with banks, financial institutions, market infrastructure providers, and relevant regulatory bodies across China and Hong Kong.
• Develop new business opportunities, protect existing revenue streams, and expand market presence in coordination with regional offices.
• Prepare and present proposals and product presentations to prospective customers.
• Monitor service levels, handle settlement and custody enquiries, and escalate and resolve operational issues.
• Coordinate with product teams to promote Clearstream initiatives and track market, competitor, and regulatory developments.
• Act as the first line of defence for client relationships and ensure adherence to KYC, AML, and other regulatory requirements.

Requirements

• Bachelor's degree required.
• 3–6 years of experience in securities or banking.
• Strong understanding of KYC and AML frameworks and client onboarding.
• Good knowledge of securities settlement and corporate actions, ideally across international and major domestic markets.
• Experience with institutional clients, financial institutions, and hands-on customer service.
• Outstanding communication and negotiation skills, with a customer- and service-oriented approach.
• Excellent analytical and problem-solving skills; team player who is highly motivated and flexible.
• Proficiency in written and spoken English, native-level Mandarin, and excellent spoken Cantonese required.
• Willingness to travel as required.

Nice to have

• Experience in a financial market infrastructure, custodian bank, or securities services house.

Culture & Benefits

• Customer- and service-oriented role supporting institutional clients in a strategically important market.
• Collaboration with Clearstream's regional offices and product teams.
• Travel required as business needs demand.